Windows 7 can't see cloned drive.

Guess_Who5000

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Jun 20, 2017
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Win Pro 7
I have two Samsung SSD drives.
I have two Thermaltake units which you can plug in SSD drives or regular drives. (Allows hot swapping)

The Samsung SSD drive is used as my C: drive.
The second Samsung SSD is used as a clone drive. (By periodically cloning I basically have a backup drive in case of failure)

The issue I am having is that suddenly windows seven professional does not see the clone drive.

The clone drive will boot normally.

Does anyone have any idea what could have happened to the clone drive to prevent the regular Windows C: Drive from seeing it?
 
Solution
Did you ever hit "load optimized defaults" in the BIOS, or clear the CMOS with the jumper on the board, or by removing the CMOS battery?
If so, the BIOS will revert to it's "default" state..... which would be hot plug = disabled.

Guess_Who5000

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Jun 20, 2017
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The drive shows up nowhere.
Not in Disk Management, My Computer, nowhere.

I have not yet tried to see if it will show up in the bios. :-(
I suppose that will have to be the next thing.
 

Barty1884

Retired Moderator
The BIOS would be the place to start. Make sure it's detected there first (Should be, if you can still boot from it).

Double-check to make sure you have hot swapping enabled. You can usually control that on a port by port basis, and it may be disabled.
 

Guess_Who5000

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Jun 20, 2017
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Okay, you got me on that one. Though I know a fair amount about computers and have physically built several, sometimes things elude my brain at 62 years old.
So here's a silly question,1# where would I check the port settings? 2# Could that have been disabled in recent Windows updates?

I am grasping at straws.
 

Barty1884

Retired Moderator
#1 It depends on the specific motherboard/BIOS. For example, on my ASUS Z97-A/USB3.1 I look under "storage devices" and there is an option for "hot swap" to be enabled/disabled on a port by port basis.

#2 Windows won't make BIOS settings changed. If you've loaded "optimized defaults" or changed the ports you're connected to though, you may have disabled the hot swap feature (optimized defaults) or moved to a port where hotswap was not enabled anyway.

Would explain why it can be detected & boot from the drive, but in a hotswap situation, it's not detected.
 

Guess_Who5000

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Jun 20, 2017
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I will have to get back to you. Need to go off to work. Will let you know if I find an answer.
 

Guess_Who5000

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Jun 20, 2017
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Well I have found a answer.

Apparently the SATA ports in my bios needed to be set to Hot Plug.

Since the last time I made a clone I added more drives and moved some of the cables around.

Apparently for whatever reason this affected in creating the situation.

What I still don't understand is why the Hot Plug settings in the bios was disabled for all the SATA ports.
Yet previously the hot-swap ability was available?
I know I didn't make any changes when adding the other drives to the bios.

My motherboard is the Asus H170 PRO Gaming.
It has six available SATA ports.

At any rate, choosing Hot Plug to (Enable) on all the ports but the CD-ROM one. Seems to have corrected the problem.

I thank you very much for your prompt response the other day.

Ken
 

Barty1884

Retired Moderator
Did you ever hit "load optimized defaults" in the BIOS, or clear the CMOS with the jumper on the board, or by removing the CMOS battery?
If so, the BIOS will revert to it's "default" state..... which would be hot plug = disabled.
 
Solution