PSU popped and sparked (NEED HELP)

Mejias

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Jun 19, 2017
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Now to get into detail as to what happened to me. I was trying to get my ram to run at its rated speed 3,000mhz wasn't quite able to (I'm a noob to the PC world so I don't know what I'm doing) I enabled the xmp profile on bios which showed the speed would be at 2,933mhz 1.35v I left everything else to auto (timing etc.) saved and quit out of bios my PC then boots on and off roughly 4-5 times without any weird noises beeps etc. I kind of freaked out but said maybe that's normal.

I then go to the gigabyte app saw the system info say DDR was at 2,100mhz, so I said maybe that didn't work so I went into bios again and left the xmp profile enabled and manually set the speed to 3,200 still was at 1.35v maybe cranking to 1.38v or 1.41v, I still left the timings etc. to auto as I don't know how to play around with that stuff and when I saved and quit bios my PC booted on and off 4-5 times. I went into the gigabyte app saw that this time it said DDR was somewhere around 3,129mhz and I said ok it's going roughly 100mhz over the rated speed that should be no biggie but I tried to to continuously get it to exactly 3,000mhz or close so of course I repeated what I did several times which involved my pc doing a lot of the weird 4-5 times of turning on and off like I stated before and then I said I have 2 sticks of 8gbs of ram maybe they're in the wrong slots and so I found out they were, my mobo wants for DDR4_1 and DDR4_2 to be used meanwhile I had 1 stick in DDR4_1 and the other in DDR4_4. I was also trying to fix the LED lighting that my case has since it wasn't working due to it not being connected.

After all that tweaking which I had guidance on, I put my PC back onto my desk I plugged just the power chord into the power supply to see if I fixed the led lighting my case has, pressed the power button and that's when I heard a pop and saw a almost medium size spark shoot out of the vent next to where I plugged the power chord into the PSU, I didn't hear sounds of my PC booting or see any lights from my PC. I then unplugged it plugged it back in still no answer from my PC I used a different cable to plug into the power supply still no answer so I said well I guess I fried the PSU what I'm speculating is the power strip I had the power chord connected to that has 5 other things connected to it and on caused for my power supply to pop as I guess it couldn't handle everything connected to it but what's weird is everything that was connected to the power strip was still on and everything connected to it was still getting power it's just my PC. I tried a different outlet still no luck I also didn't see any smoke or smell anything weird I didn't bother smelling the inside cause I was scared and shocked. Didn't see any burn marks as well.

I then unplugged everything and issued a RMA now getting a new one what I'd like to know is the possible cause and how to get my ram to run at rated speeds below is exactly what this RIG has, also should I buy a power surge?Is there a possibility that I blew out other components from this happening? Any help will be greatly appreciated remember I'm a REAL NOOB understand a bit of the basics maybe less than basics lol but my dad is a computer wiz but I can't reach out to him all the time as he's busy. Just another thing to mention I played my first game Player Unkowns Battlegrounds and it was running horrible frames dropped game froze for 5 second sometimes longer and unfroze for a quick sec and the whole screen was just all glitchy looking now I know I have descent specs any advice as to what I should do?

Motherboard: Gigabyte GA-AB350 gaming 3

Video card: MSI Radeon RX 580 DirectX 12 RX 580 GAMING X 8G 8GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support

Memory: GeIL EVO POTENZA 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Desktop Memory Model GPR416GB3000C15ADC

CPU: AMD RYZEN 5 1500X 4-Core 3.5 GHz (3.7 GHz Turbo) Socket AM4 65W YD150XBBAEBOX Desktop Processor

PSU: EVGA 700 WATT BRONZE 80 PLUS POWER SUPPLY

Case: Phanteks Eclipse P400

1TB Samsung Internal hard drive don't know the exact specs
Windows 10 Pro

KEYBOARD: BAKTH Unique Premium Adjustable 7 Color Illuminated LED Backlight Wired Multimedia USB Gaming Keyboard and Mouse Set Combos Bundle + Customized Large Mouse Mat

Monitor: BenQ Zowie RL2755
 
Solution
Actually, the reason for your post, is just because obviously you did go wrong with 700w for $45.
Clarification: Gold isn't a tier. The 80+ ratings are from a 3rd party which tests the units for efficiency, how much power the unit outputs compared to what it sucks from the wall, tested at 20%/50%/100% loads. Your 700w is probably 80+, which means it has at least 80%/80%/80% efficiency. Bronze is more efficient, Gold higher still until you get Titanium in the high 90's. Has absolutely nothing to do with quality. There's tier 5 rated gold efficiency psus and tier2 Bronze. Tier 5 psus only worth is a paperweight, some not even that, should never be used in any pc that sees high wattage draws like gaming or production apps. Nowadays, any...
Your psu shouldn't POP like that.You dont need to buy power surge cause almost all modern PSU's have it even cheaper ATX (some of them).Probably you maybe blew other components but leave that until new spare psu comes to you, if you start your PC and hear squeling or high pitched noise and picture doesn't come back you probably fried your motherboard and immediately turn off your PC as you're gonna do extra damage on your PSU.

For terrible frame drops, dunno drivers, ram who knows, maybe motherboard needed latest update ( as ryzen still needs to be optimized from both sides etc. game and bios) or you didn't tweak settings in game propetly as some games can set it to max, or game isn't optimized (haven't played it soo i can't say if im sure).
 

Mejias

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Jun 19, 2017
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It isn't a power surge that I have everything connected to it's actually a power strip with 7 outlets kinda old looking so I bought an actual power surge for protection. Now my biggest concern is all my components or some got damaged I spoke to someone at EVGA and they said usually the PSU will not affect other components in a situation like mines but in all I think there's a 50/50 chance I blew something I don't see burn marks anywhere on my mobo. It sucks cause I purchased the mobo, video card, CPU,and ram mid April and all other components were gifted to me from my dad and we didn't put everything together till this past weekend which would be June 17th so I know I can register some of the components and try to see if I still have manufacturer warranty from what I read my CPU doesn't have warranty so I'd be screwed if that blew.
 

Mejias

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Jun 19, 2017
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In all I hope nothing blew it just doesn't make sense to me that other components would get destroyed cause what happened to me in my opinion would be similar to the power in my house going out while my computer was on and having just the PSU be damaged.
 
Sounds like your PSU just popped. Could have been a lemon but make sure youve select a quality unit. I only would suggest EVGA supernova G2 or G3 units.
PCPartPicker part list / Price breakdown by merchant

Power Supply: EVGA - SuperNOVA G3 850W 80+ Gold Certified Fully-Modular ATX Power Supply ($109.89 @ OutletPC)
Total: $109.89
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2017-06-21 20:05 EDT-0400

Also on the Ryzem memory 3000 doesnt work. It down shifts to 2933 if you cant get it upto 3200. Here is the memory QVL and note the DDR4 3000mhz (downgrades to 2933). Thats not a big drop and the second fastest speed Ryzen works at ATM. If you get that speed I would suggest just be happy with the speed.
http://www.gigabyte.us/Motherboard/GA-AB350-Gaming-3-rev-10#support-doc
 


An 850W PSU seems excessive for a system that will probably not go over 300W ever.
 

Mejias

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Jun 19, 2017
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@turkey3_scratch After saving and quitting out of bios my PC shut of for approximately 4 seconds then powered back on 2 seconds later and repeated that cycle 4-5 times and your right about your response to Elbert I'm at most pulling 500w at most 550w

@elbert I was gifted the PSU my father caught it on sale at $45 on amazon usually runs for $65 or $75 and him and I were on a tight budget don't consider really upgrading anytime soon unless it's needed to be done. (Designed to be a starter gaming PC)
 

Mejias

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Jun 19, 2017
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Just went on google and typed in power supply calculator and used the newegg one although I couldn't put in the video card I actually have as it only had the RX 480 I figure RX 580 is the same as the RX 480 in that the RX 580 is a super clocked version of the RX 480
 


Those power supply calculators are inaccurate. Don't trust them. I know more than them when it comes to calculating power. They're just scams made by companies to overestimate and sell higher wattage units and make more money.
 

Mejias

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Jun 19, 2017
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@elbert I was able to clock my memory to 3,100mhz and I stated how I did in my long paragraph lol but I figure that's not a good thing if I'm going over the rated speed also is there anyway with updates realeased that I can have my memory run at true 3,000mhz?
 

Mejias

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Jun 19, 2017
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@turkey3_scratch Ah ok that makes sense if you have a link or can calculate how much of the PSU I'm using just by looking at my specs then by all means provide the info haha or estimate.
 

Mejias

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Jun 19, 2017
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Also given the specs I stated would it be safe to overclock my CPU to either 3.6ghz or 3.7ghz using the stock fan? I also saw that when I looked at the system info that it wasn't running at 3.5ghz as advertised it fell slightly below 3.5ghz roughly 3.41ghz and some change (don't know exact numbers but it was at 3.4 something
 


__________________________________
Hardware: RX 580
Data on: RX 580 Nitro (Boost Mode)
Source: http://www.tomshardware.com/reviews/amd-radeon-rx-580-review,5020-6.html

Power Consumption
Gaming (average): 224.1W
Gaming (peak spike): 340W
Torture (average): 237.4W
Torture (peak spike): 252W

__________________________________
Hardware: AMD Ryzen 5 1500X
Data on: Stock @3.5Ghz
Source: http://www.tomshardware.com/reviews/amd-ryzen-5-1500x-cpu,5025-10.html

Power Consumption
Gaming (average): 48.9W
Gaming (peak spike): ?W
Torture (average): 72.1W
Torture (peak spike): ?W
 

True but he already has a 700w. The 750w are about the same price as the 850w. Given the PSU the OP has its reasonable the extra power is for a second rx580. Maybe even a third rx580 down the road.
 


In this day and age 3 GPUs is not at all a wise thing.
 

Karadjgne

Titan
Ambassador
That system will pull somewhere around 400w maxed out, that's under Prime95 torture on cpu, memtest on ram, furmark on gpu, all fans at max speeds, high OC, hdd running flat out etc. Which doesn't happen. Ever. This is why online calculators are lousy, all they do is add up generic values, but don't take into consideration actual usage.
Perfect example is the breaker panel in your house.
200A main breaker powering 90A heatpump, 50A oven, 30A dryer, 8x 20A circuits and 11x 15A circuits. Standard US household. Add up all those breakers comes to 495A, no way a 200A can handle that. But nobody ever uses everything to absolute maximum, the heatpump only uses 30A, etc etc. So 550w from a calculator is seriously bogus. With a 400w maximum draw potential, you'll be gaming at best @250-270w.

Recommended wattage for a system pushing a Rx580 is 550w. Add 150w for extra gpu.
 

Mejias

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Jun 19, 2017
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So in all the power supply will do just fine with all the current specs I listed. Now remember this is a starter gaming rig so at the moment I'm not looking to go crazy on investing into it however I am looking into getting a Seagate 4TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST4000DM005) as well as a liquid cooling system without braking the bank
 


True but some use their game system to bit mine while not playing.

@OP A 450w may make due but I would suggest a 500w for your rx580. Here is a great deal on a quality PSU thats enough for overclocking the Ryzen.
PCPartPicker part list / Price breakdown by merchant

Power Supply: SeaSonic - 520W 80+ Bronze Certified Fully-Modular ATX Power Supply ($41.98 @ Newegg)
Total: $41.98
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2017-06-22 11:20 EDT-0400
 
Sure it would as the higher quality can actually run its max. Many can even do upwards of 50~100w over their max. A lower quality PSU needs to have about a 40% higher wattage to keep cool enough for its lower qulity parts. I wouldn't use 2 580s on that 700w but would use 3 on the EVGA G3 850w.
The 520w is a quality PSU that is higher wattage than AMD's required 500w minimum for the rx580. If it can handle the rx580 while the 700w couldn't what does it really matter?