- Dec 2, 2013
- 41
- 0
- 10,530
Hello
Not sure if I am in the right section or I I can even get help on this. If not I do apologize.
I have received the firmware update email for my Netgear Nighthawk router. I followed the link and all the links given to log in it will not connect to the router's network.
I tried with the Netgear Genie too no matter where and what it keeps telling me: "you are not connected to your router's wifi network."
The genie says: “Netgear router is not found or is not supported.” All my devices are connected, my tablets, phones, laptops, PS4 they all have internet access through the Nighthawk router. I have restarted, reset both modem, router, and PC but still, it does not work. Looked in the CMD and typed IPCONFIG in there it lists all for Comcast.
My Netgear router is model # R700 Ac 1900 Smart Wifi. I have Comcast and their latest modem.
Any chance someone can tell me why it is doing this and how to fix it?
Thanks,
Tina
Not sure if I am in the right section or I I can even get help on this. If not I do apologize.
I have received the firmware update email for my Netgear Nighthawk router. I followed the link and all the links given to log in it will not connect to the router's network.
I tried with the Netgear Genie too no matter where and what it keeps telling me: "you are not connected to your router's wifi network."
The genie says: “Netgear router is not found or is not supported.” All my devices are connected, my tablets, phones, laptops, PS4 they all have internet access through the Nighthawk router. I have restarted, reset both modem, router, and PC but still, it does not work. Looked in the CMD and typed IPCONFIG in there it lists all for Comcast.
My Netgear router is model # R700 Ac 1900 Smart Wifi. I have Comcast and their latest modem.
Any chance someone can tell me why it is doing this and how to fix it?
Thanks,
Tina
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