Keyboard detected but completely unresponsive (Windows 7)

TheBaconator7

Prominent
Jun 22, 2017
1
0
510
I will try to be concise. My issue is that my keyboard is being recognized at startup and by the BIOS (The light on the keyboard turns on and the BIOS awaits a response to change BIOS settings. Also, windows downloads keyboard drivers when I plug the keyboard in after uninstalling the drivers earlier), but when I try to actually use it it's unresponsive. I have used multiple keyboards and the PS/2 connection for whatever reason just won't work at all. My mouse and other USB items work completely fine. I have attempted a flurry of potential solutions, those which I can remember right now include:
Changing the CMOS battery
Uninstalling the Keyboard driver in device manager
Deleting items in the HKEY folder thing
Uninstalling USB drivers in the device manager
Running in Safe Mode - *When I attempted this, the computer would IMMEDIATELY shut itself down when I would plug in any USB Keyboard*
I'm sure I've tried some other things that I can't remember at the moment as I have been trying to fix this thing on and off for a couple months or so. The issue presented itself randomly one day when I attempted to log onto my PC. After logging in, I did notice that the date and time were set back to 2002. I've been told by some to just get a new mobo, but I'm not entirely convinced as the mouse and literally any other USB device that I use works perfectly fine. Any advice is greatly appreciated, thanks in advance.
 
Solution
Clarification: Is the non-working keyboard PS/2 or USB? Understand that the PS/2 connection does not work at all - i.e., you tried a PS/2 keyboard.

And where you mention that your "mouse and other USB items work" leads me to believe the failing keyboard is USB.

Is Windows actually going out and downloading the USB keyboard drivers - or just loading the existing drivers?

Uninstall and delete the drivers (as you seemed to have done) and then download new keyboard drivers for Windows 7 directly from the keyboard's manufacturer. Provided that the drivers are even still available.

The other matter is that you deleted items in the registry; i.e., the "HKEY folder thing". A new driver installation may or may not fix something there that...

Ralston18

Titan
Moderator
Clarification: Is the non-working keyboard PS/2 or USB? Understand that the PS/2 connection does not work at all - i.e., you tried a PS/2 keyboard.

And where you mention that your "mouse and other USB items work" leads me to believe the failing keyboard is USB.

Is Windows actually going out and downloading the USB keyboard drivers - or just loading the existing drivers?

Uninstall and delete the drivers (as you seemed to have done) and then download new keyboard drivers for Windows 7 directly from the keyboard's manufacturer. Provided that the drivers are even still available.

The other matter is that you deleted items in the registry; i.e., the "HKEY folder thing". A new driver installation may or may not fix something there that is needed and now no longer present. TBD....
 
Solution