PC Turns off itself after a while (close to an hour)

Shubhankar_1 · Jun 22, 2017

Ever since I moved from the states (110v) to Europe (220v) my computer has been acting up. It shuts down every hour or so with no warnings. The first shutdown is usually less, like 30 minutes after I start my PC but after that it's usually around an hour to an hour and a half. It shows the blue "Shutting Down" screen but that's about it. At first I thought my power supply was faulty so I ordered another one ($50) but that didn't seem to solve the problem. Please help me! It is really annoying!

CPU: Intel Pentium G3258 (Overclocked to 4.1ghz running a stock cooler)
GPU: Gigabyte GTX 1060 6gb
Motherboard: MSI H81M-E34
RAM: Kingston Hyper X 8gb (DDR3)
PSU: Corsair CX550
SSD: ADATA 120gb
HDD: WD Blue 1tb
I have two case fans running with it to keep it cool too. Yes I know it's a bottleneck, I will be upgrading to Ryzen in a while but I need to fix this for now.

Vic 40 · Jun 25, 2017

Checked energy settings like setting hdd never going to sleep etc?
Does it also happen with no overclock on the cpu? Or at least a lower clock ...

Shubhankar_1 · Jun 28, 2017

Vic 40 :

I double checked to make sure but that doesn't seem to be the problem. It used to be fine before I moved, I would leave it to download Steam games all the time. It started causing problems only ever since I moved. As for my overclock, I tuned it down to 3.9ghz to double check

Vic 40 · Jun 29, 2017

Do you keep an eye on temps too? Can look if the cpu cooler is still seated well.

Shubhankar_1 · Jul 2, 2017

Vic 40 :

I rebuilt the whole system a while back to make sure that nothing moved and got unplugged. I'll keep an eye on the temps today and see if thats the problem. I did notice that my thermal paste was a little low, but I wasn't able to find my bottle for it, could that be a problem?

Vic 40 · Jul 3, 2017

If you reused the old paste could that be a problem yes. Anything on the temps?

Shubhankar_1 · Jul 4, 2017

Vic 40 :

I ran CPUID Hardware Monitor to see what would happen and on "Temperature 5" which I'm not sure what it is but it seemed to have very high numbers to about 127 celcius. Concerned I googled around and found that it is actually the monitor that is messed so I'll try another one right now and see if I'm getting similar results

Vic 40 · Jul 4, 2017

Other tool for sensor readings i think is better,

download hwinfo32,
install and open it,
check "sensors-only",
click "run".

Shubhankar_1 · Jul 4, 2017

Vic 40 :

Okay so I ran HWinfo and RealTemp side by side while stress testing my CPU for around 45 minutes. The highest the temperature reached was 75 degrees which was approx. 15 min into the test. It shutdown after a solid 50 minutes or so but right before it shutdown it was at 69 degrees Celsius, therefore I do not think that it is due to overheating. I'm really frustrated at this point as I don't get what the problem could possibly be and it's been like this for months now. Imagine editing a video or playing an online game and suddenly it shuts down on you. Reallllllyyyy annoying

Vic 40 · Jul 9, 2017

What is strange is that it happens after a certain period. Does the ssd have the latest firmware?

For the sensor readings could you make a log,

How to make a log,

download hwinfo32,
install and open it,
check "sensors-only",
click "run",
at the bottom of the window click "logging start",
choose a name and place for the log like "hwinfolog" at the "desktop",
this log can be viewed/opened with either excel from Microsoft or libre office calc.

you can upload it onto a site which facilitates this like SaberCatHost or DropBox,these i like since not so much (or any) spam comes with these.
Just make one until this happens like you described.

Maybe this will tell me more,but i can't make any promises. You already have hwinfo,but this is something i have in a txt file so no need for an extra download

.

Shubhankar_1 · Jul 16, 2017

Vic 40 :

The firmware seems to be fine. I double checked incase and heres the link to the file I got from running hwinfo. Its a CSV file btw. http://

*Also I decided to time every time it happens and it seems to be happening every 1 hour and 30 seconds from the moment i press the power button until it shutsdown

Vic 40 · Jul 24, 2017

Shubhankar_1 :

Sorry yours got abit out of sight.

This sounds like either a windows problem or the bios. Did you reinstall windows?
Otherwise can you take the motherboard battery out for 15min. and put it back in,after that go into the bios and use "optimal default values". Do enable XMP if the ram is ~/> 1600mhz speed.

Looked at the log btw and nothing seems out of the ordinary there as far as i can see.

Shubhankar_1 · Jul 24, 2017

Vic 40 :

Windows issue.. hmm... I never got to purchasing the real Windows so i used the evaluation version and it expired AFTER I moved so could that be the real reason that it's shutting down. I have the Windows 10 enterprise evaluation and its expired.

Vic 40 · Jul 27, 2017

And tried a new windows? Can't say for sure that will be the solution,but seems a chance it is.

Shubhankar_1 · Jul 28, 2017

Vic 40 :

I was going to buy Windows soon anyways but ill flash another trial just to make sure that's the problem. Thanks for your help

Vic 40 · Aug 2, 2017

Other trial helped?

Shubhankar_1 · Aug 8, 2017

Vic 40 :

Bingo. It was a windows issue all along and i never figured it out. Nothing to do with voltage and my psu just the dumb windows trial that expired and i never got around to buying it hahaha lesson learned

Vic 40 · Aug 9, 2017

Good to hear the problem is fixed.

PC Turns off itself after a while (close to an hour)

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