New build no signal to monitor.

Dan_168

Prominent
Jun 24, 2017
4
0
510
Hello I am trying to get my friends pc working. She just recently replaced everything but the case. We have gone through the issues checklist and tried everything we could. Wondering if there is a compatability issue or if we just got some faulty hardware. Here are the specs:

Asrock a320m-dgs
And ryzen 5 1500x
Patriot 2x8gb ddr4 2133mhz
Thermaltake 600w SMART series
Radeon rx460 2gb gddr5 oc edition

We know the power supply and video card are operational as they've been used with the old board and CPU but everything else is new. Hoping that there is something I'm just missing
 

Dan_168

Prominent
Jun 24, 2017
4
0
510
Never mind found it. Yeah it says p1. Is my only solution here to get a processor that is supported and update the bios or do I have any better options?
 

Dan_168

Prominent
Jun 24, 2017
4
0
510
The card has no onboard video to my knowledge and we've tried booting without the gpu and still get no signal. Tried each stick of ram individually in each slot and have shorted with no success. The computer place down the street does bios updates for a 50 dollar charge so thinking that may be the best option