How long is too long to wait for a new keyboard?

Arctic_fox9t9

Honorable
Oct 25, 2012
39
0
10,530
So unsure if this is the right area, But here goes.

So i ordered a new keyboard from newegg for my brand new PC as my old one had holes worn through the keys, Well the one i picked was a brand i had never heard of but has good reviews matched my build and looked very nice, Turns out its shipping from china, Not a big deal in and of its self.

My problem is i ordered it on the 8th, It went to pre shipment on the 9th and had an update on the 11th...well it is now the 25th and there have been ZERO updates, Its still in pre shipment at Zhengzhpu ems, China, I am starting to get concerned as it was a pretty expensive keyboard and its been nearly 3 weeks with no progress whatsoever.

Is this normal or should i get ahold of newegg? I understand it is coming from China but i would have expected at least them saying its on a ship or has been sent out, Not just a pre shipment.
 
Solution
Most things I've ordered from China typically arrive within a few weeks. I'd probably give it around four before starting to get concerned. When you order from China, you have to accept that shipping will be fairly slow, and not much tracking info will be provided. It's very possible that it's already been shipped and might get delivered within the next few days.
I've had stuff come from China in as little as a week and as long as 6-8 weeks. Most of those places are just "drop shippers" so they only order stuff from somewhere else, and then repackage it so sometimes you have to wait. I ordered 3 things from China a little while ago. I've gotten 2 weeks ago and the 3rd is "somewhere". lol.
 
Most things I've ordered from China typically arrive within a few weeks. I'd probably give it around four before starting to get concerned. When you order from China, you have to accept that shipping will be fairly slow, and not much tracking info will be provided. It's very possible that it's already been shipped and might get delivered within the next few days.
 
Solution

4745454b

Titan
Moderator
I haven't ordered computer parts from china, but my GF orders lots of bead/jewelry making supplies off of amazon that get shipped from there. 4-6weeks is the standard, and sometimes it can take over 8. If you are super worried you can try talking to newegg, but if it's only been 3 weeks it probably hasn't been long enough. As cryoburner said, you have to accept that it will take a long time, and you get no shipping updates.