Internet Connection Dropping Every Hour

Timotei_1

Prominent
Jun 26, 2017
34
1
530
Hi,

today i changed my internet provider, when i would connect to the network it would say limited access, after almost 2 hours of troubleshooting i finally got it to work(i had to update the drivers but windows when i scanned for updates it would say that the drivers are up to date).While i was playing some tf2 i was noticing that every x amout of time my internet connection would go to a limited one, the first time it dropped and recovered it self pretty quickly about 25 sec, but the last 2 times i had to troubleshoot it and this is what it said ''The Default Gateway Is not available'' and right next to it saying ''fixed'' with a checkmark (that was the same problem that appeard when i was troubleshooting it for the 2 hours plus another error that didn't appear again except that instead of a it saying ''fixed'' it said something else)

If someone could tell me how to fix this problem forever or at least delay it

Edit: So today i hopped again on tf2 and i'd say 10 minutes after joining the server i'd lose conection

Sorry for my bad english and miss spelling
-Timmy
 
Solution
Ok, you brought up a good suggestion in your previous post. Disable you wireless and connect with an Ethernet cable and see if the issue persists. If the issue persists then it rules out your wireless & drivers as being the issue.

Timotei_1

Prominent
Jun 26, 2017
34
1
530

thx for your quick answear i'll try see tommorow if it works since it's kinda late here
 

Timotei_1

Prominent
Jun 26, 2017
34
1
530


i did they said that it's a problem with my computer, they also didn't tell me how to fix it. but i still don't think my computer is the problem
 

Timotei_1

Prominent
Jun 26, 2017
34
1
530


called them again, they are insisting that the problem is my computer. Will hooking my computer with an ethernet cable work untill i can figure out how i can solve the issue?
 

Timotei_1

Prominent
Jun 26, 2017
34
1
530


they said that my ethernet adapter is the issue, maybe the drivers are the problem but i think they are the latest drivers
my ethernet adapter is broadcom 802.11n, there is also something weird when i go in device manager it showes me 2 network adapters the other one is qualcomm atheros ar8162/8166/8168