- Apr 21, 2015
- 12
- 0
- 10,510
I've got a MSI gs60 6qe, bought it used recently knowing it has a fault. just wanted advice from people before i do anything.
When i plug my laptop in it turns on, and the battery on the bottom right says it has 45%battery and that it is charging. however it never increases % and as soon as i plug it out it turns off.
I've tried uninstalling and reinstalling in device manager
I've tried calibrating but it says 180min till full charge but that timer never goes down.
I've pressed the reset pin button on the side
I've taken the battery out pressed power button to remove and electricity in motherboard and put it back together
Ive went into bios set it to default settings and restarted
None of these have worked as of yet.
I believe i need a new battery but im unsure and dont want to waste money when in the end its not needed.
Description Value
Battery Name MS-16H7
Manufacture Name MSI Corp.
Serial Number
Manufacture Date
Power State Charging, AC Power
Current Capacity (in %) 45.4%
Current Capacity Value 21,580 mWh
Full Charged Capacity 47,561 mWh
Designed Capacity 48,891 mWh
Battery Wear Level 97.3%
Voltage 11,418 millivolts
Charge/Discharge Rate 0 milliwatts
Chemistry Lithium Ion
Low Battery Capacity (1)
Low Battery Capacity (2)
Critical Bias
Number of charge/discharge cycles 0
Battery Temperature
Remaining battery time for the current activity (Estimated)
Full battery time for the current activity (Estimated)
Remaining time for charging the battery (Estimated)
Total time for charging the battery (Estimated)
When i plug my laptop in it turns on, and the battery on the bottom right says it has 45%battery and that it is charging. however it never increases % and as soon as i plug it out it turns off.
I've tried uninstalling and reinstalling in device manager
I've tried calibrating but it says 180min till full charge but that timer never goes down.
I've pressed the reset pin button on the side
I've taken the battery out pressed power button to remove and electricity in motherboard and put it back together
Ive went into bios set it to default settings and restarted
None of these have worked as of yet.
I believe i need a new battery but im unsure and dont want to waste money when in the end its not needed.
Description Value
Battery Name MS-16H7
Manufacture Name MSI Corp.
Serial Number
Manufacture Date
Power State Charging, AC Power
Current Capacity (in %) 45.4%
Current Capacity Value 21,580 mWh
Full Charged Capacity 47,561 mWh
Designed Capacity 48,891 mWh
Battery Wear Level 97.3%
Voltage 11,418 millivolts
Charge/Discharge Rate 0 milliwatts
Chemistry Lithium Ion
Low Battery Capacity (1)
Low Battery Capacity (2)
Critical Bias
Number of charge/discharge cycles 0
Battery Temperature
Remaining battery time for the current activity (Estimated)
Full battery time for the current activity (Estimated)
Remaining time for charging the battery (Estimated)
Total time for charging the battery (Estimated)
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