Ram Speed Issue

LogicMia · Jun 30, 2017

Running a Ryzen 5 1600 with an ASRock Fatal1ty X370 Gaming 4 motherboard, with a set of G.Skill FlareX 2x8 3200mhz ram. For some reason though, my ram is showing up in CPU-Z as being "single channel" and running at 931mhz. Any idea why that'd be?

Seanie280672 · Jun 30, 2017

LogicMia :

931mhz is actually 1866mhz, DDR (Double data rate) times whatever CPU-z says by 2.

Have you tried setting the ram speed yourself in the bios is the first question ?

and as for the single channel problem, thats probably down to you not inserting the ram into the correct slots, which slots do you have it in ?

LogicMia · Jun 30, 2017

I've got my two sticks of ram in adjacent slots, not one apart as most motherboards do. Unless I'm mistaken I read in my motherboard user manual that it operates on an A1A2B1B2 setup, meaning my two pair should be side by side. I could be wrong though, again I'm using the ASRock Fatal1ty X370 Gaming K4. I'll go double check my BIOS, but unless I'm mistaken it's set to an XMP profile @ 3200.

Edit: The reason I'm fairly certain both sticks are being registered despite the "single channel" note is that the "size" of the memory is being correctly registered as 16gb. If it was only recognizing one stick, shouldn't it be listing 8gb?

Edit 2: Your second thought was right. I had the ram in the wrong slots. I misinterpreted A1A2B1B2 and assumed the pairings were with the letters, but evidently that was not the case. Moved my ram from slots 1 & 2 to slots 2 & 4 according to a recommendation I found after doing a bit more research and I was just able to boot into an XMP profile and am now running at 3200mhz. Thanks!

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