Installed a new graphic card: it works fine but I get a BSOD if I try playing games.

Gullier

Prominent
Jul 1, 2017
1
0
510
Ten days ago I upgraded an old Dell XPS8300 from 2011 (Windows 7, i7 2600k, 2 TB hdd, 8 gb RAM, a generic 450 watt PSU) with a EVGA GTX 960 2gb. I read some info online and I decided it was the best choice, it requires a minimum 400w (calculated for a computer with an i7) so it should work. It was working pretty well, I was able to play games and stuff. Yesterday I tried running a video editing software, a game and recording it all at the same time. I noticed a bit of frame drop (from 80fps to 65-70). Suddently the computer completely freezes, not even a BSOD. I tried to reboot, i get a triple beep signal from the motherboard and it doesn't pass the POST. (by reading online documenting i find out it's a generic motherboard message error related to a chipset fault). I re-reboot, this time it works. So the computer runs completely fine now, but if I start playing a game (so, if my gpu is doing some work) now I get a BSOD after some minutes related to a usbehci.sys driver.
What should i do? Is my new graphic card not compatible with this old computer?
I think it's strange because it worked fine for almost two weeks.
Is it maybe because the psu is bad and is causing some problems while powering all the components? Did I fred my graphic card?
 
Solution
I think you hit on your problem when you said, "generic power supply." Cheap power supplies tend to not be as effective as advertised. If you are requiring a minimum of 400 watts, I bet a generic 450 watt PSU probably is barely scraping by. Something else, since it does it with games, check your system temps. With heavy games, your CPU usage goes up and so do temps. Could be overheating and doing that. Some computers will just shut down, but I have read some people will get blue screens when it happens, depending on if the CPU or the GPU is the culprit getting too hot.


when the power supply cannot provide enough power to the system it can lead to system freeze. what is the exact brand of your PSU?
 

Bo Lee

Reputable
Jun 17, 2015
509
1
5,360
I think you hit on your problem when you said, "generic power supply." Cheap power supplies tend to not be as effective as advertised. If you are requiring a minimum of 400 watts, I bet a generic 450 watt PSU probably is barely scraping by. Something else, since it does it with games, check your system temps. With heavy games, your CPU usage goes up and so do temps. Could be overheating and doing that. Some computers will just shut down, but I have read some people will get blue screens when it happens, depending on if the CPU or the GPU is the culprit getting too hot.
 
Solution