Motherboard/Ram not working properly

freshprince · Jul 2, 2017

Hello, so I've had my custom built i5 4690k 3.5ghz, GTX 760, with a Z87-plus motherboard for about 2-3 years now and just recently I've encountered some issues, being that my computer will not boot with 16gb's of ram I had to take out 8gb's for my pc to even boot up and now it runs fine. Can anyone explain to me why this is? Any help is much appreciated.

ksham · Jul 2, 2017

The module that you took out could be bad. If you swap out the working RAM module with the one that you removed, can you POST? If not, then you need a new one. You may want to try different RAM slots on the motherboard as well.

freshprince · Jul 2, 2017

ksham :

Everything appears to be good although I swapped the ram that I took out with the currently installed ram and my pc still ran fine. Its just when I add the third or fourth stick it powers on and off repeatedly

ksham · Jul 2, 2017

To confirm, you're saying that with one working RAM stick only, putting it in each of the 4 RAM slots of the motherboard is fine?

freshprince · Jul 2, 2017

ksham :

Okay no sorry about that, when I put the ram into the other 2 slots my pc doesn't start properly

SkyrockTheDragon · Jul 2, 2017

Have you checked your mobo manual for why the ram is not working. Or switching the spots for all the ram so theres a 1 ram slot space between each stick.

freshprince · Jul 2, 2017

SkyrockTheDragon :

I tried switching the spots but my pc will only boot with a certain two, everything used to work fine. I'll try and find the manual

ksham · Jul 2, 2017

freshprince :

In that case, there's nothing you can do. It means that those two RAM slots don't work. You will have to replace the motherboard if you want to use all four RAM modules. If the motherboard is still under warranty, you can contact Asus.

freshprince · Jul 2, 2017

ksham :

It's still fine to use and its not gonna damage my components?

ksham · Jul 2, 2017

freshprince :

You should be fine to still use it.

A few things that I forgot to mention earlier for those 2 slots that are not working:
- if the motherboard is dusty, you can try blowing out those RAM slots with compressed air.
- try a CMOS reset.

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