PC Keeps Freezing. What Can I Do?

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Chaotictankvt

Commendable
Feb 23, 2016
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My Specs:

Windows 10 Pro 64-Bit

AMD FX-9590 (All in one Corsair watercooling

2x 4GB DDR3 G-skill RAM

Geforce GTX 970 Windforce OC

931GB Western Digital SATA HDD (x3)

223GB Sandisk SSD


My PC will turn on, run fine from anywhere between 2-15 mins, and then suddenly freeze. All animations stop moving and sound stops and nothing responds the screen stays the same. I wiped my
whole PC and before I did it was working fine, after the wipe it started having these problems. I have tested the memory with the memory diagnostic tool, I have reinstalled windows, I have switched power cords, updated Windows, checked pc temps (nothing goes beyond 45 C) I have no idea what to do. Please help
 
Solution
MeanMachine41


Many things can cause your problem so you have to start somewhere. I feel comfortable enough to say your system is stable so far as the AIDA64 tests and says your PC Hardware is functional and you should have a stable system hardware wise and with a moderate OC of 4.8GHz. In your test I was looking for Voltage issues mainly from my own system settings which are very similar to yours and my FX-9590 is stable at 5.2GHz.

It's not necessarily going to fix your issue and AIDA64 is just the start.
If you followed my settings in Bios correctly and passed AIDA64 then your system is functional hardware wise so the problem is as previously discussed. There are a number of checks you can...
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MeanMachine41

MeanMachine41

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May 8, 2014
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You have the FX-9590 beast, an extreme processor with a 220W TDP draw and special requirements.

The FX-9590 requirements are a decent MB. List your MB.?
A minimum 850W PSU of gold certification. List your PSU.?
An AIO water cooler of min H110 or equivalent. (If you wish to OC). List the Cooler model.?
Also list the RAM Part No.?

BTW: @ Kevin_312, There is no Integrated graphics on the AM3+ platform.

You will need to run a series of stress tests under load to determine the problem.

Download AIDA64 and HWMonitor and put them on your desktop together.
In AIDA64 (in the Tools section) run a stress test for CPU, FPU and Cache (check boxes) with your Bios at default frequency. Run the stress test for 10mins and take screen shots at the 10min mark and link the results here for analysis. You can use IMIGUR to obtain a BBurl as a link.

I can't help you without the above.


 
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Chaotictankvt

Commendable
Feb 23, 2016
20
0
1,510


W0LBTH.jpg


The MOBO is an Asus Crosshair V Formula-Z, the PSUis a Thermaltake Toughpower 1200w 80+ gold, the AIO is the Corsair h100i and the ram is G.Skill Sniper 1866 2x4gb sticks.

 
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Chaotictankvt

Commendable
Feb 23, 2016
20
0
1,510


i did a second Stress test in case you needed data from both programs.

eqxmK9.jpg

ayVotO.jpg

1RUv7Z.jpg
 
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MeanMachine41

MeanMachine41

Judicious
May 8, 2014
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High again and thanks for your report.

Your results indicate in AIDA64 that the PSU is within spec on all rails under load.
Your temperatures on the core with 4.7GHz stock frequency are max 63C with 100% core utilization so your Cooling is doing its job under load.
You can overclock the beast to 5.0-5.2GHz (depending on Ambient room temperature and the quality of your chip) as everything seems to be OK at stock frequency. I keep several Bios profiles for Summer and Winter.

It's best to now test the GPU (I use Furmark and Heaven for Benchmarking) alone whilst at stock to see if your card is functioning OK. Uncheck the boxes for CPU,FPU and Cache and tick the box for GPU. You can also run an independent RAM and drive tester. Extend these tests for 30mins.

Best to ensure everything is fine at stock frequency before you OC. I can advise on the next step with Bios settings but there's little headroom above 5.0GHz and a number of settings need to be changed for stability above 4.8GHz. Voltage plays a big part with stability.
I noticed your VCORE voltage at 1.464V (a little high) if you wish to stay at stock and can be reduced to 1.375V. If system is not stable then increase core voltage in .010V increments till stable.

All OCing for the CPU is done in Bios, are you confident with that.?

 
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Chaotictankvt

Commendable
Feb 23, 2016
20
0
1,510



Here is the stress test for my gpu

dRuXa9.jpg

mSJU9T.jpg

EtNiX2.jpg

 
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MeanMachine41

MeanMachine41

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May 8, 2014
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Not much stress on the GPU here so see how other benchtests compare.
Furmark and Cinebench R15 are good to test your card. (should be done before OCing)
Once that's done you can try an OC at 4.8GHz with the following:

Go into Advanced Mode (F7)>Ai Overclock Tuner>Set for manual.
Leave BCLK alone and adjust your multiplier to 24. This is 200 x 24 = 4.8GHz
Disable Turbo Core Technology.
Go to DIGI+ Power Control and set LLC (Load Line Calibration)on High.
CPU Current Capability to 120%
Go to Advanced Menu section of Bios>Cool'n Quiet and disable
C1E>Disable
Core C6 state>Disabled.
Leave the rest on Auto for now and no arbitrary settings. Reboot and stress test in AIDA64 checking all boxes. Run the test for 20mins and keep an eye on your temps. If system goes over 75C then stop the test.

Lets see how that is for a small simple OC.
 
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Chaotictankvt

Commendable
Feb 23, 2016
20
0
1,510



I can't seem to find BCLK, and I'm not quite sure where to adjust my multiplier. I also changed the voltage to 1.375V, and the system would freeze on the ROG loading screen.
 
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MeanMachine41

MeanMachine41

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When you are in Bios>Advanced>Extreme Tweaker Menu>AI Overclock Tuner>select "Manual"
CPU Ratio is your multiplier and set it to 24. This allows manual adjustment for none-Turbo Use of the CPU. Use your <+> and <-> keys to change the value.
In the top left of the Bios screen you will see your frequency readout change to reflect the new CPU Target Frequency and Memory Frequency.
If the Memory Frequency is not according to your SPD (memory timings) then set the Memory Frequency to obtain the correct speed your RAM is rated at.
If your Bios has been brought up to date and Bios is at default then memory may not be set correctly.(check this setting)

You can if CMOS has been cleared, chose D.O.C.P in your Ai Overclock Tuner and that should train your Bios to tune correctly to your RAM. There is also a GO button on the MB just below the Start Button.

BCLK is the base clock frequency of your CPU. Bios would have defaulted to BCLK = 200. You do not need to change your base frequency.

Slowly raise your Core Voltage till the system Boots into windows and do not exceed what you had before on the core.
These changes and settings should at least allow for a stable boot to Windows and if not then a clean/reinstall of Windows would be my next move.
 
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MeanMachine41

MeanMachine41

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May 8, 2014
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Well you have a stable 4.8GHz and your temperatures are OK at the 10min mark but still slowly climbing. Extend the test for 20mins and see if it still climbs. Your OK to 80C but no more. So congrats :)
Save a profile in Bios and call it your Summer Profile1. If you wish to Overclock further, You could and it would depend on the processor quality and Ambient temps. There is little to gain going for the extra 100-200Mhz when gaming and normal Apps. It does however Affect rendering performance if you use ACAD 3D for example.
 
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MeanMachine41

MeanMachine41

Judicious
May 8, 2014
5,195
336
33,390


Many things can cause your problem so you have to start somewhere. I feel comfortable enough to say your system is stable so far as the AIDA64 tests and says your PC Hardware is functional and you should have a stable system hardware wise and with a moderate OC of 4.8GHz. In your test I was looking for Voltage issues mainly from my own system settings which are very similar to yours and my FX-9590 is stable at 5.2GHz.

It's not necessarily going to fix your issue and AIDA64 is just the start.
If you followed my settings in Bios correctly and passed AIDA64 then your system is functional hardware wise so the problem is as previously discussed. There are a number of checks you can do in Windows to determine the issue as it can be a Driver, or corruption of your OS files or a service that does not respond, times out and causes a crash. Sometimes you have a BSOD and other times Nada depending if the system is set to create a DUMP file which can be read to find the culprit.

1. You can check the integrity of your OS files using the SFC Command. Type "sfc /scannow" without the quotation marks in an elevated Command Prompt and Windows will attempt to fix corrupted files and advise you. If it can't then identify why.

2. You can check in Device Manager on your drivers to make sure all drivers are up to date or if any are not working. Also ensure Windows is up to date and none pending.

3. Services in Windows can cause bad behaviour and this can be done using your "msconfig" command to boot with just basic Services. Should really be done in Safe Mode.

4. You can do a check in Task Manager to check for anything abnormal or a clue.

In conclusion: You have a 90% chance that the issue is Windows related as AIDA64 stresses your system far more than most apps and games.
 
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