USB controller driver help

xThunderxWolfx · Jul 3, 2017

So I've been trying to troubleshoot why my USB headet's mic isn't working, and I noticed my USB controller driver has this little yellow exclamation point on it. Could this be affecting my headset? Especially since the mic works without the USB adapter. *Edit* I have an ASRock P67 pro 3 Motherboard.

http://imgur.com/a/kakQ0

t53186 · Jul 3, 2017

A little yellow exclamation point means device not recognized, driver not loaded

DookieDraws · Jul 3, 2017

Go to your motherboard's website and download the latest USB driver and install it. You could also try a different USB port.

xThunderxWolfx · Jul 3, 2017

DookieDraws :

I have tried different ports on my PC but they're all ran by the same controller, right? Also I'm not sure which ones to download from this list.

http://www.asrock.com/mb/Intel/P67%20Pro3/index.asp#osW764

DookieDraws · Jul 3, 2017

xThunderxWolfx :

First try this one Etron USB 3.0 driver ver:0.96_WHQL

If the one above doesn't fix your problem, try the latest driver, which is a beta driver. [Beta] Etron USB 3.0 driver ver:1.0.0.118

xThunderxWolfx · Jul 3, 2017

DookieDraws :

But the USB I have everything plugged into is the USB 2.0

ko888 · Jul 3, 2017

The two blue USB 3.0 ports on your ASRock P67 Pro3 motherboard, labelled 12 in the image, are controlled by the Etron EJ168A USB Host Controller chip on the motherboard. It requires you to install the device driver that @DookieDraws mentioned.

Or get the WHQL drivers from here: http://www.usb3-drivers.com/etron-usb3-drivers.html

Or directly from Etron here: http://www.etron.com.tw/php/products/SETUP_0.119.zip

All of your USB 2.0 ports are controlled by the Intel P67 chipset.

xThunderxWolfx · Jul 3, 2017

ko888 :

Well I installed the 3.0 ones and it got rid of the yellow exclamation point but my mic still doesn't work. Damn

DookieDraws · Jul 3, 2017

You simply may need to enable it through your audio settings. Right-click on the audio icon located in your task bar. Select Recording devices, then chose the headset mic. The setting to change it should be located somewhere in there.

xThunderxWolfx · Jul 3, 2017

DookieDraws :

Already tried, I activated it, tried it without the USB and it works, reinstalled the driver for the headset and realtek, disabled real tek, got the usb and mic replaced, updated the USB drivers, updated the headset firmware. I've tried everything but using it on another computer yet.

DookieDraws · Jul 3, 2017

If you installed the Realtek audio driver, have you tried looking through the settings in the Realtek software? There has to be a setting in there somewhere for you to select the mic on your headset. Make sure your headset and mic are plugged in when you are looking.

xThunderxWolfx · Jul 3, 2017

DookieDraws :

They're plugged in and recognized as well as set to my default device. It used to work then out of the blue stopped a couple weeks ago.

DookieDraws · Jul 3, 2017

Well then, the headset may be damaged. Try it on another computer to see.

xThunderxWolfx · Jul 3, 2017

DookieDraws :

But the mic works without the USB adapter, weirdly enough.

DookieDraws · Jul 3, 2017

I do not know what else to suggest. I tried.

Hopefully someone else will chime in. In the mean time, you keep messing around in the settings and hopefully you'll get it figured out. Let us know if you do, and how you solved it.

Best of luck, bud.

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