So I bought a brand new ASUS laptop today. Out of the box everything was working properly and I was updating stuff and singing into my accounts and downloading apps. That's when I decided to update my graphics card driver. It was installing and all seemed fine until when the entire screen turned black. I simply restarted the PC and got the error code 43 when I entered the device manager. I decided to roll back the driver. Another big mistake. Everything was OK and fine until the entire screen started flickering like crazy making it impossible to use the computer. I tried restarting with no avail. I am a first time AMD user and sad to say I am pretty disappointed by my first experience I was using Intel/Nvidea all my life and encountered no issues I decided to buy a device with AMD hardware out of interest. I will be sending the laptop tommorow to attempt to claim my warranty. I am a student and I spent a fortune on this laptop so I'm a bit worried. Will this issue be possible to fix. Thank you for taking the time to read this.
AMD driver update messed up whole computer
- Thread starter ArticCH
- Start date
Dapcmaster
Prominent
- Jul 4, 2017
- 4
- 0
- 510
Did you make sure your drivers were for the right graphics card/everything on your laptop?
Also, did you make sure everything from the driver was removed?
If you did not, update your BIOS settings using asus.com
Were you updating your drivers properly?:https://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293
Error code 43 occurs when Windows has stopped the device because it has reported problems on your computer
Look here for tips about error 43://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows#bookmark-43
I can give you more info if you list your model/specs too
Also, did you make sure everything from the driver was removed?
If you did not, update your BIOS settings using asus.com
Were you updating your drivers properly?:https://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293
Error code 43 occurs when Windows has stopped the device because it has reported problems on your computer
Look here for tips about error 43://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows#bookmark-43
I can give you more info if you list your model/specs too
I'm using an ASUS X555D. AMD A10 Processor. 256 GB SSD. 8 GB RAM. AMD R6 4GB graphics card and I'm running windows 10.I updated the driver from device manager.The laptop is pretty unusable at this point. I'll be paying the seller a visit in a few hours to claim my warranty. Thanks for your help.
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