Comcast x1, HDD, expansion

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785
I have an older Comcast X1 box. It works fine for the most part. Had to get in an lube small fan that was getting noisy. I hate to trade in boxes because you lose all recordings. As I was in there, I notice a regular sized Seagate 500gb drive. Can I up that to 1,2, or 3 tb? And if I do, is there hidden files on there. I am guessing I will need to do a clone on a computer with 2 open SATA connections, and some cloneware. Has anybody done this before. I hate the 500gb limit, and it seems logical to me to put a larger drive in there, such as a Seagate Skyhawk or Ironwolf?
Thank you for reading :)
 

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785
Yes I do. Over last 30 years have paid them approx. 25k.....I understand the ramifications of this forum, and apologize if I overstepped my bounds :( As a builder of computers as a hobby, it seems like an easy fix to a limitation I find annoying. So I asked, perhaps not a good idea, yikes...
 

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785
As the moderator, should I pull the post down? I do not want to create a problem, just looking for a solution. And you know what Comcast will say. Is there a way to buy your own DVR these days, and not have to rent it. I mean Ma Bell made a fortune off of renting phones for years. It's a racket!
 

Ralston18

Titan
Moderator
No harm in asking per se - sometimes all too easy to get lost in the common sense of things...

However, playing "Comcast" (I am also a Comcast subscriber) I can see other subscribers pulling the boxes apart to take out a larger drive and replacing it with some lesser (however defined) drive.

Safest bet is to just work with Comcast as suggested. At least you will avoid some probably outrageous charges for equipment loss or damage.

 

USAFRet

Titan
Moderator


No, no prob.
Just call Comcast and see if you can change the drive, and how to change the OS on it.
It's the same box, you're still paying them...you just want a larger drive in it.
 

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785


 

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785
I see what you are saying. Others may get the idea by reading my thread, and they may try it. I will contact Comcast Customer Solutions team tomorrow, and ask if they have a usb drive or larger capacity DVR. But with my dealings with them, sometimes you don't always get the most savvy rep., I have got a lot of mis-information from some, and some great help from others. Luck of the draw I guess. Customer solution teams are best, you just call and say disconnect, and they hand you right over to the "A" team, but they only work normal type hours. Otherwise you get someone who is just reading info from their screen, not true insight. :)
 

Ralston18

Titan
Moderator
Two things might help:

1) If you have a service center in your area visit them and find a knowledgeable rep. Face to face just to at least talk.

2) If you call and the automated system asks if you are willing to do a "service" survey at the end respond with a "yes".

Then do the survey with non-abusive, objective, and fair answers afterwards.

Seems to help improve the online support when you do get to a real person. No matter what company/organization.
 

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785
Decided to let it go. No sense on getting a giant company like Comcast on my "bad" side, since they are the only game in town (that irritates me) but I will just delete programs if I can find them on demand, and just lose the ones I probably won't get to. But it does make some sense that if the HDD is a common variety, it should be upgradable. They originally said the X1 system would have unlimited "cloud access" no limits on storage, well that never came to be, or my salesperson was wrong....
 

LTVETTE2

Distinguished
Apr 16, 2010
289
1
18,785
Decided to let it go. No sense on getting a giant company like Comcast on my "bad" side, since they are the only game in town (that irritates me) but I will just delete programs if I can find them on demand, and just lose the ones I probably won't get to. But it does make some sense that if the HDD is a common variety, it should be upgradable. They originally said the X1 system would have unlimited "cloud access" no limits on storage, well that never came to be, or my salesperson was wrong....
 

Rickrack17

Distinguished
Sep 13, 2008
1
0
18,510
Back in the 80s some guy in the mid west was watching HBO for free with his backyard dish. HBO sued and lost, the courts saying the signal is on his property HBO should take action to protect is product the homeowner was not libael. HBO started the whole encryption game withe Video cypher II encryption , decryption system. In fact in the 1950;s it was used for our Nuclear weapons safeguarding.
The day came the HBO was to flip the switch for satellite owners and force them to pay if they wanted to watch HBO and many other programmers who followed suit, HBO was so confident they offered a $100,000 challenge to any one who could break the encryption codes. I'm not sure on the the exact date but lets say January 15th 1985 or thereabouts HBO scrambled there signal! at 10 AM a group of Hobbyist broke the signal retrans it for all to see, and wanted there $100,000 reward. HBO quicky point out that hacking into there signal was against the law and they were not going to pay.
Was breaking the encription code illegal ??? HBO took to court and the court ruled that since it was there hackers own equipment they had broken no laws and HBO was left once again misinformed about who they were. Remind any one of AT&T. During this time period up till 1999 I chiped more VCII, yes they tried to epoxy the circuit boards, nope found a way around that they would change autorizion keys, nope got new ones, at a $1000 a box 5 to 7 a week I would like to thank HBO for one bumbling move after another.
Than in 1998 the Digital Millennium act came about 5 years in prison and up to $50,000 fine for modifying or altering any encryption system. so if you own or lease the singal now really does belong to HBO and the rest of the programmers. So if you open up the cable box and put in a bigger Hard Drive you are breaking the law and could lose some coin if you get caught. As I understand it Comcast can tell if you add 50 ft of cable to your setup, I have no doubt they could easy see there hard drive triple in size. I wrote this from memory only so if i'm off on some date or the order of the facts, save the criqticking and take it on down the line.