Steam not connecting in one laptop but working fine on another pc on same wifi connection??Help

adamantium_31

Prominent
Jul 7, 2017
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510
My friend has win8 acer laptop and steam is connecting fine and playing CS:GO with 50 ms ping but fails to connect on my HP and msi with Win10 on same college wifi connection..Plz help..
 

Colif

Win 11 Master
Moderator
what are details of your PC? what model HP is it?

Its possible you need to check LAN drivers though difficult to do without internet, might need to use friends laptop to compare what is on HP site to what you have.
 

adamantium_31

Prominent
Jul 7, 2017
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510


The Acer has Qualcomm Atheros and my HP au116tx has Intel Dual Band AC(I forgot to mention in description...) I compared the IPs and DNS and all are same..

BUT the problem is not limited to HP since many steam users in the hostel (including our senior batches in previous years)have said that it does not work with the network and it connects with any other internet source(that I forgot to write too).I myself have checked on 3 friend's systems HP,ASUS,MSI(they are regular players over 4G hotspot)..

So we asked the network administrator about it and he said except torrents,nothing is blocked...

The thing that is overwhelming us is
how steam on the Acer one is flying on the wifi...

I also tried Hide IP softwares and VPN and that helped only in continuing download in steam from 10%( I had logged in earlier with mobile data and launched the download) so it just continued the download 3x faster.. but then CS:GO shows no steam login..

P.S.On the wifi (without VPN)- Login in browser is possible and If I login to steam client with 4G and then connect the WiFi the store pages load fine but download does not start and games don't connect...

Kind of weird behaviour...
Need help because we will be here for 3 years and I can't bear to see my roommate (Acer owner) to play with such good connection and I will struggle with loss/choke over shitty 4G smartphone..
 

adamantium_31

Prominent
Jul 7, 2017
4
0
510


Yes it may need..but All the laptops i checked except that acer have Win10...How come the 3 year old laptop is logging in to steam, and latest 2017 make couldnt do it..can it be due to Windows 8 ...I haven't checked on any Win8 PC..

The LAN here runs on Juniper networking as I saw in the admin office (IDK if u have any idea about that....).But there should be any other solution..