Hi,
I purchased an AMD Ryzen 5 1600 and an MSI B350M Gaming Pro motherboard from Amazon (UK) presuming that they would work. When I powered up my PC for the first time, all fans and LEDs switched on however it did not post. Instead I got a red CPU fail/not detected light on my motherboard. I ran through most usual diagnostic steps such as 8 pin connected, CPU correct orientation, no bent pins etc.
After some research I found out that some motherboards are not compatible with R5 CPUs until after a BIOS update, which requires an R7 CPU. My motherboard had been listed somewhere as a board that wouldn't work with R5, but I also had seen videos showing it had. I presume that some of the boards have had the BIOS updated? Or perhaps some people and myself have a bad habit of damaging CPUs!
I rang Amazon and they said I would be able to return the board (and get a refund), but I am not sure what board I should get instead. A mATX board is probably best because of pricing.
Would anybody be able to offer some guidance, it would be greatly appreciated!
Sam
I purchased an AMD Ryzen 5 1600 and an MSI B350M Gaming Pro motherboard from Amazon (UK) presuming that they would work. When I powered up my PC for the first time, all fans and LEDs switched on however it did not post. Instead I got a red CPU fail/not detected light on my motherboard. I ran through most usual diagnostic steps such as 8 pin connected, CPU correct orientation, no bent pins etc.
After some research I found out that some motherboards are not compatible with R5 CPUs until after a BIOS update, which requires an R7 CPU. My motherboard had been listed somewhere as a board that wouldn't work with R5, but I also had seen videos showing it had. I presume that some of the boards have had the BIOS updated? Or perhaps some people and myself have a bad habit of damaging CPUs!
I rang Amazon and they said I would be able to return the board (and get a refund), but I am not sure what board I should get instead. A mATX board is probably best because of pricing.
Would anybody be able to offer some guidance, it would be greatly appreciated!
Sam
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