I am having a weird issue with my nighthawk r7000 with ping spikes when gaming on my desktop pc. Mostly on one game World of Tanks, when playing I will be sitting at 30-40ms in game but I will suddenly jump to 180-250ms at times.
For troubleshooting I have tried the following to narrow it down to what I believe to be a router issue.
First I downloaded a ping tracer and started it hitting www.google.com and www.yahoo.com, doing so I was showing large packet loss on the first hop between my pc and the router.
Next I unhooked my LAN cable from my pc and plugged it into my laptop, running the same tracer for the same websites I am showing no packet loss, eliminating the potential issue of a failed cable. I ran world of tanks on my laptop while have a cable connection and had no ping spikes.
Next I plugged the same cable back into my desktop pc but changed the port on my router, still no change with packet loss. I try the laptop again and suffer no packet loss.
I thought my network card had failed but just to verify I took the same LAN cable and unhooked it from my router and hooked it directly to my modem. Suddenly no packet loss, World of Tanks suffers no high ping issues. After 2 hours of gaming with no ping spikes I switch back to the router and suffer immediate ping issues. Just to rule it out I switch to a new LAN cable and still have the same issue. Next I do a factory reset on the router and allow it to update to the latest firmware, not making any modifications to the default settings, issue is still present. Next I completely wipe my desktop pc and do a fresh install of Windows 10 after the install I allow windows to update all of the drivers and then try again. Tracer shows packet loss and in game ping issue is still present.
Within the router settings I have tried turning QoS on and off and no difference.
My PC I have allowed Windows to install the drivers for my network card and when issue was still present installed the drivers from the manufacture.
MY PC:
My motherboard is a ASUS Maximus Formula VII and I am using the built in card that is a Intel® I218V, 1 x Gigabit LAN.
I am pretty positive I have ruled out any chance that this is a cable fail, a network card fail or an ISP issue and believe the issue lies with my router.
Just to add a little twist to this, when the ping tracer is showing large packet loss for both google and yahoo I wanted to see if it affected my download speed. I ran the blizzard installer and had it start a large download for a game. While I was showing 30-55% packet loss to my first hop of 192.168.1.1 I was able to download the blizzard game at 13mb/s.
Anyone have any ideas as to what would be causing the router to have issues with this one pc but I am able to plug my laptop and have no issues at all?
For troubleshooting I have tried the following to narrow it down to what I believe to be a router issue.
First I downloaded a ping tracer and started it hitting www.google.com and www.yahoo.com, doing so I was showing large packet loss on the first hop between my pc and the router.
Next I unhooked my LAN cable from my pc and plugged it into my laptop, running the same tracer for the same websites I am showing no packet loss, eliminating the potential issue of a failed cable. I ran world of tanks on my laptop while have a cable connection and had no ping spikes.
Next I plugged the same cable back into my desktop pc but changed the port on my router, still no change with packet loss. I try the laptop again and suffer no packet loss.
I thought my network card had failed but just to verify I took the same LAN cable and unhooked it from my router and hooked it directly to my modem. Suddenly no packet loss, World of Tanks suffers no high ping issues. After 2 hours of gaming with no ping spikes I switch back to the router and suffer immediate ping issues. Just to rule it out I switch to a new LAN cable and still have the same issue. Next I do a factory reset on the router and allow it to update to the latest firmware, not making any modifications to the default settings, issue is still present. Next I completely wipe my desktop pc and do a fresh install of Windows 10 after the install I allow windows to update all of the drivers and then try again. Tracer shows packet loss and in game ping issue is still present.
Within the router settings I have tried turning QoS on and off and no difference.
My PC I have allowed Windows to install the drivers for my network card and when issue was still present installed the drivers from the manufacture.
MY PC:
My motherboard is a ASUS Maximus Formula VII and I am using the built in card that is a Intel® I218V, 1 x Gigabit LAN.
I am pretty positive I have ruled out any chance that this is a cable fail, a network card fail or an ISP issue and believe the issue lies with my router.
Just to add a little twist to this, when the ping tracer is showing large packet loss for both google and yahoo I wanted to see if it affected my download speed. I ran the blizzard installer and had it start a large download for a game. While I was showing 30-55% packet loss to my first hop of 192.168.1.1 I was able to download the blizzard game at 13mb/s.
Anyone have any ideas as to what would be causing the router to have issues with this one pc but I am able to plug my laptop and have no issues at all?
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