"Display Driver Stopped Responding and Has Recovered" error

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micafuks

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Jul 2, 2017
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Hi everyone,

I'm getting black screen for a few seconds now and then with this massage "Display Driver Stopped Responding and Has Recovered" error massage pops out in Windows 10. I'm running two gtx 1050 cards and 8 monitors setup in extended desktop mode. I also have an old rig with AMD hd6870 and R5 230 installed in it and this problem doesn't occur on it. It gets really annoying because when one screen goes black it messes with other screens in such way that icons on the desktop 1 are displaced to other monitor. I have the latest GPU drivers installed. What can I do? Thanks
 
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MART3R

MART3R

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Sep 26, 2016
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This sounds like a simple issue with your display driver.
Your installation of Nvidia Graphics Driver didnt install correctly, try going onto the Nvidia website and getting the driver again. Then clean install it to your computer, getting rid of the one you currently have.
Here is a video walkthrough on how to reinstall your graphics drivers:
https://www.youtube.com/watch?v=LQ7lF-rrJrA
Just make sure to check the option for a clean install.

I hope this helps, good luck.
 
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micafuks

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I have installed drivers on new windows 10 pro 64x build when problem started. Then I have used Display Driver Uninstaller DDU to delete NVIDIA drivers and then reinstall new, but problem didn't go away. I've also asked nVidia support and they were less then helpful to say at least. They advised me to buy NVIDIA NVS 810 instead, which costs more then 700 € in Germany :-(
 
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MART3R

MART3R

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Sep 26, 2016
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Try checking your voltages and resetting any overclocks youve done, if your voltages are normal and youve never overclocked you might try re-installing windows completely.
 
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micafuks

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I haven't overclocked a thing, CPU and Ram are running at default speeds. I even set GPUs BIOS clocks to "silent operation" which basically means no factory overclock.

Re-installing Windows is one thing I would really like to avoid. I have non transferable certificates already installed on the rig, so it would mean ordering new ones which takes time.

 
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micafuks

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Jul 2, 2017
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PSU: Corsair RMx 550 W
CPU: AMD Ryzen 5 1600X
MB: Gigabyte GA-AB350 gaming 3
RAM: 32 GB Corsair LPX vengeance DDR-4 3000MHZ
SSD: Samsung EVO 850 500GB
GPU: Gigabyte GeForce GTX 1050 Ti Windforce 4G (2x)
 
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micafuks

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Jul 2, 2017
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I'm also getting "The system has detected a link failure and cannot set the requested resolution and refresh rate on your DisplayPort display..." massage by Windows sometimes after one screen goes black. But monitor always recover almost immediately. Do you think it could be one of the GPUs malfunction after all? I have taken GPUs to service and they've said cards are working OK, but I highly doubt that they have tested them with 8 displays for extended period of time.
 
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SkyNetRising

SkyNetRising

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Jan 4, 2016
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Try changing cable for your Display Port attached display.
 
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micafuks

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Jul 2, 2017
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Problem is not limited to one particular display (one time display number 1 goes black, other time 4 or 6,8... all that are connected to display ports are getting occasional black screens). I use original HP and Dell DP cables, so cables quality should be OK.

Do you think mixing DVI-D, HMDI and DP could be causing the problem? I see that professional GPUs have only DP or mini-DP outputs.

I don't know why NVidia is advertising you can use 4 displays per card and then their technical support advice you to use pro card if you want to run 8 displays on one system. 8 years old AMD consumer GPU has no problem running 6 displays. I'm starting to think they are not optimizing their consumer drivers for such use on purpose, so you have no choice but to buy their highly overpriced pro line cards.
 
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micafuks

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Jul 2, 2017
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Only very light GPU load, 2D analytical applications, web browsers and video streams. I don't play games nor do I need cuda cores for rendering or similar activity. I have bought gtx 1050s only because they are cheap compared to quadro/firepro and have semi passive cooling. Fans on "cheap" pro cards suck, especially AMDs. SpeedFan shows atemperatures round 40-45 C for lower and 44 - 53 C for upper card. GPU and PSU fans are never spinning. I have two 120 mm CPU fans on Scythe Mugen 5 PCGH and open case, so temperatures stay quite low. CPU never goes beyond 65 C, not even under "heavy" load.
 
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