Computer is randomly shutting down

GetGorgonized

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Jul 12, 2017
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Hello everyone,

I recently built the following computer:

CPU: AMD - Ryzen 5 1600 3.2GHz 6-Core Processor
Motherboard: Asus - PRIME B350-PLUS ATX AM4 Motherboard
Memory: Corsair - Vengeance LPX 8GB (2 x 4GB) DDR4-3000 Memory
Storage: Seagate - Barracuda 1TB 3.5" 7200RPM Internal Hard Drive
GPU: Asus - GeForce GTX 1050 Ti 4GB Expedition OC Video Card
Case: NZXT - S340 Elite (White) ATX Mid Tower Case
PSU: Corsair - TXM Gold 550W 80+ Gold Certified Semi-Modular ATX Power Supply

It was working fine for about a week. Then I tried setting the memory speed to 2666. The computer managed to boot fine and games were working properly. The same day my system started shutting down while loading into games or while playing games. I changed the settings I used for the memory back to what it was originally. The problem is still there though.

I am not sure how to figure out what is causing these shutdowns. I tried Memtest+ and my RAM passed. The only thing I did besides that is checking the system event log. An error with the event ID 35 repeats itself about 6 times at the moment it crashes.

I hope someone can help me figure this out. If you need any additional information feel free to ask.
 
Solution
Is there any other information other than the error ID
1.is the error appearing on idling the system or only on running a program.
2. If it appears only on using the system, does it appear only on 1 specific workload or on all. If on a specific work, then which programs.
3. how much time elapses between starting the system and the first error.
4. Can you capture the error using print screen and ctrl +v into paint
Or capture the screen using your mobile.

drajitsh

Distinguished
Sep 3, 2016
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Is there any other information other than the error ID
1.is the error appearing on idling the system or only on running a program.
2. If it appears only on using the system, does it appear only on 1 specific workload or on all. If on a specific work, then which programs.
3. how much time elapses between starting the system and the first error.
4. Can you capture the error using print screen and ctrl +v into paint
Or capture the screen using your mobile.
 
Solution