Failed SSD Out of Nowhere?

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JacobSnarr

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Jul 12, 2017
3
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510
Over the past few months I have had no problems with my custom built gaming PC. Everything has been running smoothly and only a tiny bit slower than when I first constructed my PC due to traditional wear. On July 3rd I left for a vacation trip with my computer turned off. Since then there have been 0 storms or power surges in my area. When I returned today, July 12th, I booted my PC up to find that my SSD is no longer recognized by my motherboard as a boot option. I opened my PC case up and rearranged what motherboard port my SSD was plugged into, what cable I connected it to my motherboard with, swapped power supply cables with a working drive's cables, and I've dived into my motherboard's BIOS for more information (to no avail).

My PC was not in use at all while I was gone yet my SSD seems to have failed. Is this an SSD failure? Is there anything else I can try to do with my SSD? How did this happen? I have so many questions.

PC Specs
------------------------------------------------

■ Intel - Core i5-4690K 3.5GHz Quad-Core Processor
■ Gigabyte - GA-Z97MX-Gaming 5 Micro ATX LGA1150 Motherboard
■ Corsair - Vengeance Pro 16GB (2 x 8GB) DDR3-1866 Memory
■ Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive
■ Seagate - Barracuda 3TB 3.5" 7200RPM Internal Hard Drive
■ MSI - GeForce GTX 1070 8GB Video Card
■ NZXT - H440 (Black/Red) ATX Mid Tower Case
■ EVGA - SuperNOVA NEX 650W 80+ Gold Certified Fully-Modular ATX Power Supply
 
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JacobSnarr

Prominent
Jul 12, 2017
3
0
510


I have not been able to test the SSD with any programs because as far as I know it would need to be recognized by my MoBo in order for it to be recognized by any operating system.
 
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A

ArtPog

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Sep 17, 2014
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Some HDD/SSD diagnostic testing programs will test the drive as long as the drive has been detected in the BIOS. HD Sentinel is one of them and we frequently use that program to test both HDDs & SSDs. I'm unsure about Samsung Magician but thought since you were dealing with that brand it was worth a try.
In any event, are you indicating that you DID attempt to test the SSD but whichever one(s) you used did not detect the SSD?
 
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ArtPog

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Sep 17, 2014
2,951
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Incidentally, FWIW, we've been using (or having experience) with Samsung SSDs since about 2012 - probably at least a couple of hundred of that mark and rarely have we've come across defective drives (home users) other than a rare DOA unit or one that was subjected to physical damage. Obviously it can happen but in our experience it has been a rare event.

Can I assume you've started the RMA process or are you still engaged in troubleshooting the problem?
 
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JacobSnarr

Prominent
Jul 12, 2017
3
0
510


I haven't started the RMA process. I am going to send the drive to a friend who has professional experience repairing and troubleshooting electronics to see if there is anything he can do with it. Until I send it off to him I'm trying to find an answer online.
 
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