Missing CD/DVD Driver Error during Win7 Installation.

luzhun

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Nov 21, 2013
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Hi all. I have recently bought an HP Envy 13-d040wm notebook laptop which came with Windows 10 installed. I am trying to install Windows 7 Pro 64-bit but can't seem to get past the error message about there not being any driver for the cd/dvd rom drive. There is no internal optical drive on this notebook, so I tried with an external DVD-ROM drive via USB using a Microsoft Install disc that is in really good condition.

I do have a second computer available and multiple flash drives if you all can suggest anything that I could try. There are quite a few things I already tried.

1. I made sure to go into the BIOS and look for any option to turn off USB 3.0 or put that on Auto, but I did not seem to see anything related to that anywhere. (I am not sure if this even has USB 3.0).

2. I tried switching the external DVD drive around multiple times to all of the USB ports and restarting the installation several times which did not help.

3. I also tried downloading ACHI files from Intel and was able to browse and select during the installation, but that did not help either.

4. I attempted creating a custom ISO file by getting rid of the file bootmgr.efi which supposedly would bypass that message during installation with that new ISO file.

5. I read something that you can use a program to create a virtual drive and put the ISO file on the virtual drive to install it that way? I would need more directions on this method though.

Thank you for your suggestions. I would never have thought Windows 7 would be this difficult to install, but with Microsoft taking away the version which supports OEM key's, it has been difficult to even find an ISO file online. Thankfully I have the disks or at least 1 Microsoft installation disk in good shape. Have a good night. :)
 
Solution
First, if you bought the system with Windows 10, you will not have a license to run 7 on it, so you need to buy a separate license key for that system.

Second, if the laptop only has USB 3 ports, the Windows 7 setup disk will not be able to see them without chipset drivers from the vendor. There are lots resources dealing with this https://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000017241.html Some stuff in this thread but I am not sure about all the people that said to disable USB 3 and moving ports around, they probably had USB 2 ports on their systems as well as 3. http://www.tomshardware.com/forum/49780-63-installing-windows-bootable-port
First, if you bought the system with Windows 10, you will not have a license to run 7 on it, so you need to buy a separate license key for that system.

Second, if the laptop only has USB 3 ports, the Windows 7 setup disk will not be able to see them without chipset drivers from the vendor. There are lots resources dealing with this https://www.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000017241.html Some stuff in this thread but I am not sure about all the people that said to disable USB 3 and moving ports around, they probably had USB 2 ports on their systems as well as 3. http://www.tomshardware.com/forum/49780-63-installing-windows-bootable-port
 
Solution

luzhun

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Nov 21, 2013
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Hi Hang-the-9. Thank you for the links. I do have a Windows 7 OEM COA sticker that I plan to use with the new Notebook. You are right about the disabling USB 3.0/moving ports around as that confused me too unless they happened to have some USB 2.0 ports as well. I'll try using that Intel Utility later this evening to create a custom ISO file, if I can. :D