BSOD when running graphic-intensive programs

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Simon_135

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Jul 13, 2017
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For a while I've been getting random BSODs whenever I'm running graphic-intensive programs. For example, when converting avis to mp4s in Handbrake or today when running Chaotica (fractal generation). My PC is mainly used as an audio DAW and I've never had any BSODs even when the audio work is intensive, it just seems to be when running certain graphics programs.

My graphics card is an NVidia GeForce GT 730 with triple displays but I've updated to the latest driver.

The BSOD I got today was listed as BUGCODE_USB_DRIVER but I think it's been different before, though always when running a graphics program.

I've run mdsched.exe and that's shown no problems with my RAM. Any suggestions?

I've uploaded the dmp file here:

http://www.mediafire.com/file/wbcvgcq1dycl5bv/071317-41839-01.zip

Any help gratefully appreciated.
 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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Do you have onboard video? If you do, run he system without the card. Trying other RAM or running one RAM stick at a time is a good idea even if you did a RAM check. What is the brand and model of the power supply? You would want to list full system specs when reporting any issues with a computer, saves time since anyone replying will ask for that info.
 
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Simon_135

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Jul 13, 2017
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Sorry, of course I should have posted my spec:

Intel Core i7-3770K CPU @3.50GHz
8GB RAM
Win 7 Home Premium SP1 64 bit
ASUS P8Z77-V
NVidia GeForce GT 730

The PC was custom built several years ago specifically for audio production and I know it's been overclocked but not too sure about the setup for that. I'm a little wary of tinkering too much as it's my main system for audio production and was hoping someone might be able to see from the .dmp file whether something was immediately obvious.

Not too sure about whether I have onboard GFX or the brand of PSU - will have to have a poke around and see what I can find.

Thank you for your reply.
 
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johnbl

Polypheme
Nov 4, 2012
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the bugcheck is caused by corruption of data on the USB bus.
I would look for updated chipset drivers and usb 3.0 drivers from your motherboard vendor.
It can also be caused by certain old USB devices like your audio driver so check for a update to:
\SystemRoot\system32\DRIVERS\ffusb2audio.sys Mon Mar 17 04:38:20 2014
https://www.sysnative.com/drivers/driver.php?id=ffusb2audio.sys

also make sure this is a driver you want to have installed:
Samsung printer driver but there is a malware driver that installs and hides as a printer driver of the same name:C:\Windows\system32\Drivers\SSPORT.sys Thu Aug 11 16:07:32 2005

you should also update your lan drivers from the motherboard website link, yours are dated in 2009 and may mess up your virus scanner and network streaming.

note: this bugcheck can also be caused by known bugs in the usb chips on the motherboard.
 
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Simon_135

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Jul 13, 2017
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Thank you - this gives me some more avenues to explore. I'm pretty sure I already have the most up-to-date driver for ffusb2audio.sys but funnily enough, a quick Google on that file brings up a plethora of BSOD issues so I'll investigate down that line first (have emailed the manufacturer to check).

I might also try to trigger some more BSODs to see what causes them as I think there were different things listed before.

Thanks for your help.
 
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hang-the-9

hang-the-9

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Mar 25, 2010
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If it's overclocked, first step is to set everything to stock speeds.
 
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Simon_135

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Jul 13, 2017
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Just to update, I got another 3 BSODs when running the usual graphics-intensive apps but Bluescreenview listed different causes each time:

NTFS_FILE_SYSTEM
Ntfs.sys+e945
ntoskrnl.exe+9d444

BAD_POOL_HEADER
ntoskrnl.exe+1a6cbe

ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
ntoskrnl.exe+7d158

Then I tried turning off my overclocking profile in the BIOS but still got a crash when not overclocked. Then for some reason I remembered many months ago I set a static value for my paging file when I was trying to tweak my PC for optimum settings (I don't know why I meddle with these things...)

So now I've just tried setting it back to "Automatically manage paging file size for all drives" and fingers crossed so far (a couple of hours into rendering a large image, which always causes a crash within about 10 mins) I haven't had any BSODs.

Does that sound like it could have been a possible cause? And is it best to leave that setting for Windows to manage (can't remember the exact size I used but I remember it was related to a multiplier of my RAM size).

Also, I currently have "Processor scheduling" set to [Background services] as opposed to [Programs]. Any suggestions as to whether I'm on the right setting here? I thought I just read that Background Services is better for servers but I'm not running a server. I can't remember if I chose that setting or my PC builder did.

Just to re-iterate, my audio/music apps use a lot of processor power/RAM but never give me BSODs. It's only when I occasionally run graphics programs that I get crashes.

Thanks for any responses.
 
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