BSOD 0x00000124 ntoskrnl.exe while using google crome

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gibsonhoward

Prominent
Jul 13, 2017
4
0
510
Hello Guys! I have problem after I buy a new motherboard and cpu, gpu. Windows always crash and shut down when I use Chrome but not immediately instead of random times. Everything fine when I playing games or use programs. I updated and installed all drivers, and the heating is good as well. I attached picture, and please help me if you had same problem or suggest any solution for it. Thanks in advance!

Bluescreen Picture
 
Solution
J
bugcheck 0x124 is generally a power problem to the cpu. since it is a new motherboard be sure to update the BIOS as it sets the default timings and power levels to the CPU pins. You will also need to turn off all overclocking of the CPU and Gpu and make sure all of your fans are spinning up to the correct speed.

you will also need to make sure that your power supply is correctly rated for your GPU.
if it is not, when chrome goes to use 3d hardware acceleration the GPU will be under powered and the machine might reboot. you can turn off the chrome 3d hardware acceleration as a work around until you get things working correctly.
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johnbl

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Nov 4, 2012
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bugcheck 0x124 is generally a power problem to the cpu. since it is a new motherboard be sure to update the BIOS as it sets the default timings and power levels to the CPU pins. You will also need to turn off all overclocking of the CPU and Gpu and make sure all of your fans are spinning up to the correct speed.

you will also need to make sure that your power supply is correctly rated for your GPU.
if it is not, when chrome goes to use 3d hardware acceleration the GPU will be under powered and the machine might reboot. you can turn off the chrome 3d hardware acceleration as a work around until you get things working correctly.
 
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Solution
G

gibsonhoward

Prominent
Jul 13, 2017
4
0
510
Thanks your advice! Bios is not updated now, but I no use any overclocking and fans run well. I have an asus M5A75l-m USB3 motherboard and fx8350 cpu and gtx1050 ti gpu. I changed now the oldest gpu and not crashed so maybe it will be problem with the new GPU gtx1050. I try everything!
 
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johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
after you install the new gpu, power up and go into bios and change any setting and change it back and save. it will force the bios to rebuild the database of settings it sends to windows and will help windows make proper hardware setting. if you have any overclocking drivers for the GPU, uninstall them so they don't provide bad settings to your new gpu.
the 0x124 bugcheck has a more info as to the reason the system shutdown but you have to have some one take a look at the memory dump with a windows debugger.



 
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gibsonhoward

Prominent
Jul 13, 2017
4
0
510
Thanks your help! I solved the problem to disabled hardware acceleretion, BUT there was another problem without blue screen without reboot, just the screen will be freezed without no voice and mosue rotating and have to reboot to work. And bluecreenviewr not say anything...
 
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