WD My Passport 4TB - Dim Power Light, External HDD Not Recognized

Guernicaman

Prominent
Jul 13, 2017
1
0
510
Help! My WD My Passport 4TB hard drive isn't being recognized by my Xbox One. Power light is extremely dim, but on. What should I do?
 
Solution
It is probable that the drive has failed. You can try a different USB cable and see if it performs differently on another system. But, the odds are, it has physical issues requiring professional data recovery services.

DR_Luke

Honorable
Dec 1, 2016
363
0
11,160
It is probable that the drive has failed. You can try a different USB cable and see if it performs differently on another system. But, the odds are, it has physical issues requiring professional data recovery services.
 
Solution