After thunderstorm, pc is dead. New psu and still nothing. HELP

drulesjr · Jul 14, 2017

Alright guys, got a weird one for you. I have been using this pc for about two years now and have had absolutely zero complications. A few days ago my area had some severe thunderstorms, which I was out of town for. When I came back and tried to start my computer, I would press the power button and the only response I received is small "click" from the psu. The computer was plugged in, although to a surge protector, when the storms occurred.

Naturally I think that the surge protector didn't do it's job and the psu was damaged during the thunderstorm, so I went online and bought a brand new 1200w evga supernova, which showed up this morning. I slapped it all into the case, double checked connections, when to turn it on ANNNNND nothing. The only thing that happened was an IDENTICAL click from the psu.

I don't even know what to look for next. I have tried clearing cmos by removing the battery. I have reseated everything in the pc. I have attempted to boot with just psu/mb/cpu/1 ram stick, all to no avail. So now I turn to the professionals, but I haven't a clue what to try next. Thank you all for help in advance.

PC Specs:
Power Supply: Silencer MK III 1200W Platinum/EVGA 1200w SuperNOVA

Motherboard: Asus X99-Deluxe Motherboard

CPU: Intel Core i7-5960X

Memory: CORSAIR Dominator Platinum 32GB

Video Card: 2x Nvidia GeForce GTX 1080

Dikyashi · Jul 14, 2017

try to clear the cmos.There should be a reset button at the back(hold for like 20-30 sec) or you can try removing the cmos battery and putting it back after 20-30 sec

drulesjr · Jul 14, 2017

I have already tried the button, and have left the battery out for over an hour. Still no response.

fastcountach · Jul 14, 2017

try inspecting the motherboard for any busted components (capacitors, resistors, etc...). Check near the power input connectors.

Dikyashi · Jul 14, 2017

Sounds like your motherboard is probably busted.I would recommend you to swap individual parts of your system with that of your friend's system until your PC boots up completely(just to confirm which part is faulty).

mjslakeridge · Jul 14, 2017

At this point, I would disassemble everything, take the motherboard out of the case and inspect all parts with a good strong light source, including the back of the motherboard.

drulesjr · Jul 14, 2017

Upon visual inspection nothing appears to be discolored or damaged. I have compared mine with a stock photo and everything appears to be the same.

drulesjr · Jul 14, 2017

So we are thinking it is the motherboard at this point? All LEDS on the mb are functional and working. I know asus has a feature that helps against power surges, is there anyway that it would need to be reset post power surge? Sort of like a breaker switch?

Dikyashi · Jul 14, 2017

As i said earlier.The only way to test which part is faulty is to replace individual part of your pc with that of your friends/relatives until you find the real bad component.Also after you find the bad component keep testing the rest of the parts,there may be more than one damage.

drulesjr · Jul 14, 2017

I'm not sure where you got that I was borrowing a friends components to test functionality, but I am not. The only way to test at this point is purchasing a new component. That means buying a $400 mb less than 12 hours after purchasing a $350 psu, that didn't work, on a whim that it might work.

Dikyashi · Jul 14, 2017

drulesjr :

Iam just saying that if your friend has a system similar to yours then you could ask him to help you out with your PC.Also For your PC the 2 most probable faulty hardware might be motherboard or the CPU.Also you said all the lights in your Motherboard are functional.Try powering your PC without the CPu.If the error beep/code comes then its the CPU thats faulty

mjslakeridge · Jul 14, 2017

Does your surge protector still have it's "surge protected" led on? Mine has a red led indicating power is on and a green led indicating surge protection is still functional. Most consumer grade surge protectors are one and done. After they have done there job, the green led will no longer come on.

Some surge protectors come with a warranty for your equipment that it was protecting. You would probably need the original packaging along with your receipt for the surge protector. I don't know if this is an avenue worth looking into, as I have never had to do it, although I did have one surge protector take a surge and now I just use it for a power strip for some stuff, as the green led is off.

Since you have a pretty high end rig, to avoid purchasing parts one by one to test, you may be better off taking it to a trusted PC repair shop that may have parts available to do the testing. Even if they don't have your exact motherboard, if they have one with your socket, they could test the cpu, ram and GPU's.

drulesjr · Jul 14, 2017

I pulled the cpu and attempted to power on. For the briefest moments the leds flashed and the fans started to spin and then almost instantly turned off again. I tried it again and nothing happen just like before. Is this just because of the cpu being unsocketed?

drulesjr · Jul 14, 2017

Also without the cpu in, the power supply does not click upon an attempt to start. Not sure if that is necessary information.

drulesjr · Jul 14, 2017

Alright so, I think I may have confined the problem to the cpu socket, with everything else plugged in, and only the cpu power cable unplugged from the motherboard the computer turns on just as normal. All the fans spin up as well as the gpu. The second I plug in cpu socket into the motherboard the click happens. So now the million dollar question is, is it the CPU or the MB's CPU socket? Is there anyway of going about testing this?

mjslakeridge · Jul 14, 2017

The only way I know how to test this is to install your CPU into a known working motherboard, which I know you said you don't have access to. Did you have the motherboard out of the case earlier to look carefully at the back, where the cpu socket is connected?

drulesjr · Jul 14, 2017

I did, I could distinguish no visual imperfections on either the motherboard or on the cpu itself, I have no idea what I should do.

mjslakeridge · Jul 14, 2017

My "guess" is this: If the motherboard got fried, you would most likely see some visual evidence. If it was the CPU, you wouldn't be able to see the damage inside of it without taking it apart and ruining it (unless some of those tiny capacitors on the underside of the CPU showed damage). So it is most likely your cpu. Take is somewhere to install in a known working motherboard. The only "CPU testing machine" that I know of is called a motherboard.

Sam Poland · Jul 14, 2017

drulesjr :

Try this again, without the RAM and with video. Also pull out all the front panel connectors like the reset button. You should get the appropriate error beep code from the mobo that says "I ain't got no RAM!". If you don't get the beeps - dead mobo

If you do get the beeps then it's something else.

Dikyashi · Jul 14, 2017

So we narrowed the problem.Just check if there is any damage in the cpu socket like burnt or blacked out.Its best if you check the CPU with another motherboard with the same socket before you decide to get a new CPU

drulesjr · Jul 14, 2017

I just tried without any ram sticks and there was no beep, just sat at 00 and ran. So does this confirm that zues has struck my house and fried my mobo?

drulesjr · Jul 14, 2017

I checked the socket and didn't see anything out of the ordinary though, It looks exactly the same as it did when I put the cpu in the first time.

mjslakeridge · Jul 14, 2017

Maybe this was covered earlier, but do you have a motherboard speaker installed? When it was working did you hear beeps on startup?

drulesjr · Jul 14, 2017

I did not have the speaker connected before the thunderstorm, but yes I did go and find it for use while troubleshooting. I have not heard a peep from it when running the computer without cpu/ram.

The computer will not power on at all while the cpu socket on the motherboard is connected so I can not test your theory @Sam Poland.

drulesjr · Jul 14, 2017

Maybe you guys can see something I can't.
http://imgur.com/a/UK7oy
I called my local pc shop and they don't have a MB with a LGA 2011-v3 socket. Not shocking because I live in out in the sticks in rural Wisconsin. So that throws testing out the window. 50/50 shot guys, what should I do?

After thunderstorm, pc is dead. New psu and still nothing. HELP

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