White Screen of Death

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rkariff

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Sep 5, 2014
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Asus q503ua started booting to a white screen, with only a cursor arrow showing. I tried CTRL-ALT-DEL and CTRL-SHIFT-ESC. But neither worked. All help is welcome. Thanks!!
 
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rkariff

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Sep 5, 2014
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I see the Asus and Windows screens, but that's it. No Explorer or anything. I haven't tried the battery. I'm almost afraid, as I've never done it.
 
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N3rdR4ge

N3rdR4ge

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Jun 16, 2014
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if you are seeing asus, then windows, then white, the battery removal won't help. not sure why you would be afraid of removing a battery. it cant cause any harm and its very simple. do you have your information backed up? first, see if you can boot in safe mode. if that doesn't work, i'd recommend a clean install. most laptops have a built in option to set it back to factory. it will remove all of your data.
 
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rkariff

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Sep 5, 2014
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It's more of a fear of the unknown, I suppose. Unfortunately, I can't seem to Reboot. The only thing that I am able to do is power off and on with the power button.
 
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rkariff

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Sep 5, 2014
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4,510
Now I cannot see anything. It's almost as if it won't power up. Lately, I've had to jiggle the cord whenever I am using the power button. I ordered a new cable. So, I'm waiting on that.
 
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