HELP-Accidentally uninstalled usb drive from portable devices

R_Chin

Prominent
Jul 14, 2017
7
0
510
My USB external hard drive (WD Passport) randomly stopped being seen this evening and I went into device manager and viewed hidden devices and under the portable device tab I stupidly uninstalled the drivers for the drive. Now my computer wont reinstall the drivers for it to be recognized. What do I do!
 

R_Chin

Prominent
Jul 14, 2017
7
0
510


Still nothing. Hard drive is spinning and the power indicator light is on
 

mbilal2

Reputable
Jun 15, 2017
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5,660


No he meant uninstall the current driver and install the new ones from Lenovo's website. You can find it HERE.

It's under the last drop down menu.
 

R_Chin

Prominent
Jul 14, 2017
7
0
510


Those drivers are for windows 7 and don't work since I am on windows 10. Ive tried it already


Update: I got the hard drive to show up for a very split second and then it disappeared again but i didnt even move it or anything
It now says "unknown usb device descriptor request failed" and ive tried all the fixes for that and can't seem to get it to work again