wont let me reset

Johnny_78

Prominent
Jul 15, 2017
1
0
510
i have a windows 10 computer. All i want to do is reset my pc like under recovery in the settings but everytime i press get started it just shows the blue loading circle for a split second then goes away how else can i reset my pc
 
Solution
1) go to your start menu.
2) press power button.
3) HOLD the shift key on your keyboard and keep it held while you click restart.
4) Select Troubleshoot>Reset this PC>Remove Everything
5) When prompted, select Just remove my files. do not select fully clean the drive.

if that doesnt work, get a usb and use the tool to create a full installer of windows.

heres the program that will guide you through creating the installation to your usb:
http://go.microsoft.com/fwlink/?LinkId=691209
1) go to your start menu.
2) press power button.
3) HOLD the shift key on your keyboard and keep it held while you click restart.
4) Select Troubleshoot>Reset this PC>Remove Everything
5) When prompted, select Just remove my files. do not select fully clean the drive.

if that doesnt work, get a usb and use the tool to create a full installer of windows.

heres the program that will guide you through creating the installation to your usb:
http://go.microsoft.com/fwlink/?LinkId=691209
 
Solution