GPU won't POST when installed

SirTreePuncher

Reputable
Nov 8, 2014
17
0
4,510
Hello everyone, I had just built a PC for a business partner of my dad's.

https://pcpartpicker.com/b/TzfH99 <------ build with all parts

So here is the situation I am in. This is currently me in my city. I bought the R9 380x used. Yes it seems very sketchy but it actually worked great. I plugged it into the PC I had at the time and was all fine and dandy. Plugged into the PC for the guy and was working great. Had a bad kit of RAM and returned it and got a new working kit. Alright. The night before, I am like why not, let's play a game of CSGO on the computer because I didn't have one at the time. Installed CSGO. You know the gist. Everything worked great and all the drivers were installed and it ran great (as well as an R9 380x could run CSGO aka not very high fps compared to my previous GTX 1080 lol). So now I won my match, and went to bed. Blah blah packaged the PC up along with all extra cables and manuals maybe needed. It was shipped and got to their location. So tonight, I just got a text saying the GPU was bad, and I was concerned since it was just working the night before I had shipped it. The business partner put me on the phone with his IT guy. The IT guy said to me he had plugged the GPU into another build of his and it did not post. He said specifically "it would not post, it would turn on for a minute with all the lights and fans then turn back off". So I asked if the PCIE slot was okay, and he said he put a 1060 in the build, and it posted fine. But the 380x would not post in the build the 1060 was in. Does anybody know if this could be fixed? He also says the 380x looks fine like it has no damage.
 
Solution
Parts can be bounced around in shipping. Could have gotten damaged during shipping. You could see if the company that shipped the part covers it under insurance.