Recovering Data from HDDs in a NAS

PvM___

Commendable
Dec 29, 2016
5
0
1,510
Hi Guys,

I am in possession of a Seagate Business Storage 4-Bay NAS for some time now and it was working perfectly until the other day when our street's power went out.

This morning when trying to access the NAS device on my computer it was not possible to do so. Upon reboot of the NAS device the Blue LCD screen on the front was blank apart from an underlined cursor flashing (indicating it must be doing something), the Status button was solid amber and the HDD lights inside were intermittently flashing/not lit (there was no pattern).

I have rang Seagate Technical Support and they have determined that the unit has become faulty due to a shortage but it is still under warranty which I can return (woohoo!).

But I need some data/pictures/information from the HDDs which are in Raid 5 (i'm pretty sure), is there a possibility, before I send it back for replacement, that I can take out the HDDs and withdraw any information off myself via some sort of cable?
- The Internal HDDs in question are 4x 2TB Seagate Barracuda

I'm asking as I really need the data and Seagate quoted £2,800 for their Data Recovery Service.

Thank you all in advance!
P
 
Solution
The good news is that this is likely a fairly easy recovery for someone with experience in this area. Your options are...

1. You can attempt data recovery yourself using software recovery tools like R-Studio / UFSexplorer / DMDE
Or try connecting the drives to another working Seagate Business NAS.
Note it is best to take clone images of each drive so you have a backup if something goes wrong.
2. You can send it out to a Data Recovery lab. Shop around for the best price.
3. You can have the data recovered remotely. It is quick and much less expensive.

My specialty is remote RAID/NAS data recovery and I have worked on the Seagate Business NAS many times. I can tell you that this model NAS operates using Linux Software RAID aka...

S Haran

Distinguished
Jul 12, 2013
219
0
18,910
The good news is that this is likely a fairly easy recovery for someone with experience in this area. Your options are...

1. You can attempt data recovery yourself using software recovery tools like R-Studio / UFSexplorer / DMDE
Or try connecting the drives to another working Seagate Business NAS.
Note it is best to take clone images of each drive so you have a backup if something goes wrong.
2. You can send it out to a Data Recovery lab. Shop around for the best price.
3. You can have the data recovered remotely. It is quick and much less expensive.

My specialty is remote RAID/NAS data recovery and I have worked on the Seagate Business NAS many times. I can tell you that this model NAS operates using Linux Software RAID aka mdadm. Each RAID member drive is divided into 10 partitions with partition 10 being the data partition. I'm happy to assist further if you like.
 
Solution