RAID ARRAY disk Failure - Error code 2000-142 - Dell diagnostics Status 79

Thanks for posting back. Data and my programs are important to me.

I looked into CrystalDiskInfo, but I can’t see it listed as Windows 10 compatible or how to use it from a USB, so I’m not sure what to do with it.

I placed some images online; here is the sharable link: https://drive.google.com/drive/folders/0B0CWqkH8saKedUlkc0pZdTJBYmM?usp=sharing

I found a post by ‘dad rules ok’ (here - http://www.pcguide.com/vb/showthread.php?69036-Dell-Error-Code-2000-0142) stating how he resolved the same issue by running ‘CHKDSK/ R’ from command prompt after booting the PC from a disc with a repair copy of Windows 10 on.

So, I downloaded a copy of Windows 10 onto a USB and booted from it. Although, I initially had difficulty navigating away from X:\Sources>, I eventually managed to run CHKDSK / R on the C drive, but it keeps failing at around “Scanning and repairing drive (C) 42% complete”.

I tried to run DISM too, that wouldn’t run. I get “DISM does not support servicing Windows PE with the /Online option” – How can I overcome this please? Please be specific, this is new to me.

What’s killing me is that when I look at the drives from Command Prompt using the copy of Windows on the USB, both disks in the ARRAY are listed as one 916GB ‘healthy’ drive.

And, I can navigate to the C drive directories and list them using the USB Windows command prompt – please see images at link above.

Also, when I start the PC normally, Windows goes into a repairing disk errors cycle, doesn’t that show that Windows is working is some capacity and the data is actually OK – right?

If so, should I be able, or is there another way I might be able to get into Windows from where I am? I have tried to get in using every device in the boot list and they all produce errors or go into the recovery cycle.

From research, the initial STOP CODE: MEMEORY MANAGEMENT error and disk reads errors, in hand with healthy disk messages suggest the drive is OK, but cannot be read.

I’m thinking that if Windows cannot repair from the copy of Windows 10 on the USB, it won’t clean install either – although, I really don’t want to do that anyway.

I just think there will be a solution to this. It seems like the data is accessible, if I can just get in.

I hear what you say about Raid setups and thanks for the information, but I still I cannot understand why when my PC RAID ARRAY failed last year and the failed drive was disabled by the system, I could still access and use windows on the good disk, but I can’t now.

Finally, If I replace the drive, will it be as easy as plugging in a new drive and rebuilding the Raid setup which some suggest online? Will my programs and data be copied over from the good disc to the new one or will I need to clone it using another PC please? If so, I’ll probably need to pay somebody to do that.

I've spent 2 days researching online and trying things, but I'm really unsure where to go from here? Any help is appreciated.

Thanks again.

Hi All,

I though I'd update the thread:

My drives are Seagate, so today I downloaded Segate tools and burned the program onto a CD disc. After changing the boot device to the CD-Rom, I booted from Seagate Tools and ran some tests.

One drive was fine. The drive with issues failed the short test, so I ran the long test, which repairs faults, it failed that too. I checked 'repair this one and all others' when a dialogue box opened up after the long test, repairs were then successfully carried out on all the faults. The short test ran again automatically and the drive passed.

I got really excited as my PC re-booted only to be deflated as I saw 'Error Occurred' again at start-up. I ran Seagate tools again, errors were found again, but this time Seagate Tools offered no repair options.

So, I presume that's it, new drives are required.

Hi,

Thank you, S Haran. I really appreciate the offer; I might take you up on it.

The situation is: I build websites for a living, so I contacted a local PC repair guy and asked him if he wanted to swap a PC repair for some web development work. He sounded keen; I'm just waiting to hear back.

If we can't do a deal, it's down to me and I will definitely need guidance.

Thanks again.