sound not working

FongWasHere · Jul 19, 2017

sound suddenly goes faint while i was playing csgo and all the sound is faint execpt for the backround music and footsteps so i cant hear my teamates call outs and the guns sound weird .I restart my pc and go on discord but all i can hear is the sound you make when you connect to a channel , i cant hear people talking and /tts is also faint and when i went on youtube to test the sound.The the melody or insturments , beat and the music were loud but the vocals were faint

FabioXN7 · Jul 20, 2017

Ok, first provide more info as follows bellow -

1 - You didn't said what exactly Sound device are you using (HeadSet ?, Speakers ?, Monitor Sound Output through HDMI ?, TV ?)
2 - Is your Audio Cable, plugged to your Motherboard's Audio input or do you use external Audio Offboard cards to reproduce audio?
3 - Have you tried testing with other Sound Devices? Speakers, different Headsets? If the problem persists it could be either Hardware related or driver related.

4 - Try uninstalling your audio driver completely and do a fresh clean driver install from your manufacturers website and see if it works.

5 - Have you messed around with audio settings on your computer at any point? If so, try restoring them to default values or settings.

6 - If you did all of the above and you don't use External Audio cards to reproduce sounds, try reinstalling Windows and all motherboard drivers. If the problem still persists it could be a faulty audio input on your motherboard or a faulty Sound device such as
your HeadSet or Speakers, if not in last instance, buy a External Audio Card and see if it works.

FongWasHere · Jul 20, 2017

FabioXN7 :

Ok, first provide more info as follows bellow -

1 - You didn't said what exactly Sound device are you using (HeadSet ?, Speakers ?, Monitor Sound Output through HDMI ?, TV ?)
2 - Is your Audio Cable, plugged to your Motherboard's Audio input or do you use external Audio Offboard cards to reproduce audio?
3 - Have you tried testing with other Sound Devices? Speakers, different Headsets? If the problem persists it could be either Hardware related or driver related.

4 - Try uninstalling your audio driver completely and do a fresh clean driver install from your manufacturers website and see if it works.

5 - Have you messed around with audio settings on your computer at any point? If so, try restoring them to default values or settings.

6 - If you did all of the above and you don't use External Audio cards to reproduce sounds, try reinstalling Windows and all motherboard drivers. If the problem still persists it could be a faulty audio input on your motherboard or a faulty Sound device such as
your HeadSet or Speakers, if not in last instance, buy a External Audio Card and see if it works.

FongWasHere · Jul 20, 2017

I found out the problems were the headphones as I pluged in a pair of ear buds and it worked

FabioXN7 · Jul 20, 2017

FongWasHere :

Good to know you figured it out.

FongWasHere · Jul 20, 2017

And yes I did try plugging in the broken headphones to another pc to test and it didn't work and I did a reinstall of the realtek drivers

FongWasHere · Jul 20, 2017

And yes I did try plugging in the broken headphones to another pc to test and it didn't work and I did a reinstall of the realtek drivers

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