Dell desktop running Win7 connected to fiber optic router via ethernet cable. Error message appeared after a reboot after a power outage.
1. I have tried different ports and different ethernet cables in case it is a physical malfunction. Amber lights on gigabit port still illuminated
2. Other devices are connecting to the router via WiFi with no problem.
3. I have tried rebooting the PC and the router.
4. Under Control Panel / Network Connections, I have three boxes:
(a) Broadband connection, Disconnected, WAN Miniport (PPPOE) (green checkmark)
(b) Local Area Connection, unidentified network, Intel (R) 82567LF-2 Gigabit Network Connection
(c) Local Area Connection 2, Network cable unplugged, TAP-Windows Adapter V9
IPCONFIG /ALL appears below:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administator>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : -PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-1..............
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567LF-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-24-..........
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2df3:474e:6xxxxxxxxx(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.215.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 251667688
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-0B-11-3B-00-24-......-8D-2A
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FC863413-6270-425A-B375-D9AEB0DBA09E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Administator>
Please advise, or request additional information.
1. I have tried different ports and different ethernet cables in case it is a physical malfunction. Amber lights on gigabit port still illuminated
2. Other devices are connecting to the router via WiFi with no problem.
3. I have tried rebooting the PC and the router.
4. Under Control Panel / Network Connections, I have three boxes:
(a) Broadband connection, Disconnected, WAN Miniport (PPPOE) (green checkmark)
(b) Local Area Connection, unidentified network, Intel (R) 82567LF-2 Gigabit Network Connection
(c) Local Area Connection 2, Network cable unplugged, TAP-Windows Adapter V9
IPCONFIG /ALL appears below:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administator>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : -PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-1..............
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567LF-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-24-..........
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2df3:474e:6xxxxxxxxx(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.215.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 251667688
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-0B-11-3B-00-24-......-8D-2A
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FC863413-6270-425A-B375-D9AEB0DBA09E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Administator>
Please advise, or request additional information.
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