card detects only 10 mb full duplex, internet working slower

rubberband334

Prominent
Jul 20, 2017
3
0
510
Hello, I have a problem with my connection and not sure what to do

Last night there was a huge storm in my area and my connection went out completely, I called my isp and they send a technician to replace the router as the first one was apparently damaged. Now the problem was that I couldnt connect the router to my pc with the ethernet cable like I always used to, it didnt detect anything ( the cable was fine cause it worked with another computer ). I tried a few things, turning the adapter on and off, uninstalling and reinstalling, I did a system restore, none of which worked. I searched a little and found a suggestion to play with internet adapter advanced settings ( speed and duplex ), it was set to auto by default, i tried all the options and only 10 mb full duplex works right now, otherwise it wont detect the cable and leds dont light up. The problem with that is my connection is now worse and slower and my ping in games goes up about 20+ which may not seem like much but because of my location its already high by default and it does make a difference. My network adapter is realtek PCIe gbe family controller, drivers are up to date. Any help would be appreciated
 
Solution
Sounds like the extra pins needed for 100 or GB speed got fried in the storm. I've lost many a onboard network from storms. You can buy a new network card for like $15

rubberband334

Prominent
Jul 20, 2017
3
0
510

That would make a lot of sense, I just checked with my laptop and it works with every setting. I'm very new to this stuff, how difficult would be replacing the card ? Is the default one integrated with the motherboard, do I just take it out and replace it ?
 
The integrated one is built on to the board, no way to switch it. Adding another one means opening the PC and adding in an additonal card. You could try removing the current drivers and reinstalling, but same cable, different PC, and that one works fine, could happen.
 

rubberband334

Prominent
Jul 20, 2017
3
0
510
Hello, sorry for the late reply. After one day my old integrated card stopped working completely so I bought a new one and all the settings work fine, my ping issues however arent resolved and I've been contacting my isp about it, its probably something with the router configuration.
 

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