Video_TDR_Faliure - atikmpag.sys BSOD

Justinn

Prominent
Jul 20, 2017
3
0
510
I keep getting the "Video_TDR_Faliure - atikmpag.sys" blue screen
A few days ago I was playing cs: go, the screen glitched and turned off. To fix this, I took out the CMO battery for 2 minutes and put it back in, and boom, my computer started working again. However, when it booted I got the blue screen error and that brings up to where I am now.

I tried lots of ways of fixing this but it keeps on popping up, I can't load up windows normally but only in safe mode.

-I tried fully uninstalling my gpu (AMD radeon 8740) on safe mode. Then my windows could go back to normal mode and I installed my newest AMD gpu and when installing, my pc would glitch out and eventually reboot to the same blue screen.
-I also tried to installing all the newest drivers on my pc, it didn't work
-I tried to use the Windows diagnostic tool to see what is wrong, I tested the memory; it passed however when I tested the "video" settings it failed
-I also tried to reboot to an older place but it didn't work; I was getting errors for all the time stamps - so I stopped trying after 2 failed reboots
-I also tried to replace the atikmpag.sys with the new atikmpag.sy_ and it worked however, in normal mode on device manager the graphics card now has a yellow triangle on it, and if I install a new driver it will crash and go back toe blue screen

*I can uninstall the gpu on safe mode and go to normal mode afterwards for like 45 minutes until the gpu somehow installs itself (I have windows driver updater set to off)

I really don't know what is wrong and if anyone could help that would be great.
Few questions:

-If I buy a Nvidia graphics card would this fix the problem? At this moment I have an AMD GPU.
-I'm on windows 10, if I downgrade back to windows 8 (with a USB) will it fix?

PLEASE HELP ASAP!

HP Envy 700
Windows 10 64x
Intel i7-4770 CPU @ 3.4GHz
AMD Radeon HD 8470
12 GB ram
 
Solution


Is the video card out of the computer? If the package to upgrade the BIOS ran, it should not have done any damage unless there was a glitch in the BIOS update which can happen. That is why you don't really mess with the BIOS unless there is an issue you are trying to fix, like an issue with compatibility with components like RAM or video card.
You may also have had an issue with the motherboard PCIe slot...
Sounds like a failing video card but may also be a power supply issue. I doubt changing Windows will help here. You don't need to get an nVidia card specifically, another working AMD card should also be OK. Try another card and see what happens, something like an RX 550 is pretty cheap and should work for you. Before you install it, using the onboard video check for a newer BIOS for the computer.
 

Justinn

Prominent
Jul 20, 2017
3
0
510
Sorry hand-the-9 accidentally down voted your answer. Anyways In DirectX, it says "There is a problem with AMD Radeon HD 8470 device. For more information search for 'graphics device driver error code 52' " How do you solve this?

Where can I find the onboard video check for a newer BIOS for the computer

And also if I get a nVidia graphics card would it matter?
 

Justinn

Prominent
Jul 20, 2017
3
0
510
Ok, so now everything is much worst.

I tries to update bios in hp drivers however they only had windows 8 bios. So, i was like might as well since they dont have w10 version.

Now my computer turns on with fans and power lights however, i now have no working usbs and no working monitor.

If only i waited for a response ☹️
 


Is the video card out of the computer? If the package to upgrade the BIOS ran, it should not have done any damage unless there was a glitch in the BIOS update which can happen. That is why you don't really mess with the BIOS unless there is an issue you are trying to fix, like an issue with compatibility with components like RAM or video card.
You may also have had an issue with the motherboard PCIe slot which is why the video card did not work and your system died during the BIOS upgrade.

Remove the video card if you are using that, connect the video cable to the motherboard video, unplug the computer from wall power, pull out the CMOS battery for about 15 seconds, put it back, plug in the system and see if it turns on OK.
 
Solution