Troubleshooted as much as I can.. Need an expert to solve this... Help!

Chaz_Pez

Prominent
Jul 21, 2017
2
0
510
Hi All,

First post here, greetings!

I am a PC enthusiast and looking to enhance my knowledge / save my stress with my current setup...

I have a custom gaming PC that seems to freeze up when playing games...

Take it back about 5 months ago I had a catastrophic hardware failure whilst exporting a large audio file from Ableton Live 9 with Firefox open (15 or so tabs) and playing CS:Source simultaneously. PC "died" - couldn't boot at all.

Sent the PC back to the factory and they said the PSU failed and burnt out the wiring hence it wasn't booting. It would freeze up before even while playing games on low settings (I had a low end Radeon GPU at the time) but booted all fine after a reset, and carried on as normal until I played games again and pushed it.. I guess i pushed it beyond its limits,

Back from the factory no problems whatsoever, new PSU and I purchased the GTX 1080 Ti. Started playing HD games.. which now crash regularly exactly the same way as before..

There is no error message, just a complete freeze, exactly the same as before so I assume that it could be a PSU failure again; however this is strange because all adds up in terms of PSU component usage and the PC still functions after reboot, and no recorded crash event.

My Specs:

Windows 7 Pro 64 bit
Mobo - Gigabyte 990FXA-UD5
CPU - AMD FX-9590 (no overclock)
RAM - 16gb Corsair vengeance LP
GPU - Gigabyte Aorus GTX 1080 Ti
HD1 - Seagate Barracuda 1tb
HD2 - Seagate Barracuda 2tb
PSU - Corsair CX750 ATX


I have troubleshooted (troubleshot?!) most things, checked the temperature regularly with Open Hardware Monitor and the CPU and GPU don't go over 80 degrees when pushed.

I've checked Event Viewer and it doesn't display anything about an error before or after the crash.

REALLY stuck here guys, any input would be much appreciated - I wanna sort this out for good and develop my system to incorporate VR Sand-boxing and emerging tech so crashes are really hindering any progression as such.

Let me know if you can help!

Thanks,

Charlie


 
Solution
Test your drives using seatools. Make sure theres no bad sectors. Do a smart, generic, and selftest.
http://www.seagate.com/support/downloads/seatools/

Test your RAM using memtest64. Test for atleast 1 full loop.
https://www.techpowerup.com/memtest64/

Use furmark to test the GPU. Just do a benchmark. If this fails its either thr GPU or PSU.
http://www.ozone3d.net/benchmarks/fur/

Last test the CPU using prime 95 for 10 minutes. Do a small cpu test. Watch for errors.
http://www.mersenneforum.org/showthread.php?t=15504

Record temps using HWmonitor for all these tests.
http://www.cpuid.com/softwares/hwmonitor.html

Supahos

Expert
Ambassador
If your 9590 is actually hitting 80 that's your problem it's not made to run that hot.

I'd suggest going into BIOS and disabling turbo boost, should lower temps and see if that stops the crashing. If so you'll know that the lack of cooling is the issue.
 
Test your drives using seatools. Make sure theres no bad sectors. Do a smart, generic, and selftest.
http://www.seagate.com/support/downloads/seatools/

Test your RAM using memtest64. Test for atleast 1 full loop.
https://www.techpowerup.com/memtest64/

Use furmark to test the GPU. Just do a benchmark. If this fails its either thr GPU or PSU.
http://www.ozone3d.net/benchmarks/fur/

Last test the CPU using prime 95 for 10 minutes. Do a small cpu test. Watch for errors.
http://www.mersenneforum.org/showthread.php?t=15504

Record temps using HWmonitor for all these tests.
http://www.cpuid.com/softwares/hwmonitor.html
 
Solution

Chaz_Pez

Prominent
Jul 21, 2017
2
0
510


Thanks for your reponse! I turned the Turbo off and its still got the same issues. CPU is liquid cooled so I would imagine it is sufficient.

Will try the other test as advised.

Appreciate the input.

C