Bad RAM causing Windows install error?

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cjhill44

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Jul 21, 2017
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Hi guys,

Just built a new system, spec here below....

Here is my rig.

Corsair - Builder 500W 80+ Bronze Certified ATX Power Supply
AS Rock AB350M-HDV - AM4 Micro ATX motherboard
Cooler master Hyper 212 EVO
120GB Drevo SSD drive
Gigabyte GEFORCE GTX 1060 6gb
AMD Ryzen 5 1500x
Crucial - 8GB (1 x 8GB) DDR4-2133 Memory
DVD Re-writer

So I have tried to install Windows 10 via a USB & tried via DVD drive.

Each time I get the 0x8007025D error (Windows could not install the required files)
It appears about 10% into the 'getting files ready for installation' stage.

I have tried different USB Sticks
I have tried inserting these into different USB ports as well
I have updated the BIOS to the latest version

Then i tried running Memtest86

What I have noticed is that this has thrown an abundance of errors as shown below...

memtest.jpg


Would this indicate a bad RAM stick that needs to be replaced?

Would this be a reason as to why Windows install keeps failing (at the same stage)?

If not what else can I try?

Thanks,

Chris
 
Solution
kanewolf
Yes that indicates a RAM problem, IMO. It could be an incompatibility between that RAM and your motherboard. Ryzen is picky about RAM.
You are also running the legacy version of memtest (4.3.7) You should be able to run the new version -- http://www.memtest86.com/download.htm
I don't know if there are any quirks with running the legacy version on Ryzen.
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cjhill44

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Jul 21, 2017
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Aah ok thanks.

I got the parts list set up on ParkPicker which usually notes any incompatibilities, it did not warn of any compatibility issues between the RAM and Motherboard however.

Looks like i'll be returning the RAM stick then for starters
 
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kanewolf

kanewolf

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May 29, 2013
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Check the qualified list of memory on the AsRock website. Try to choose from that list. The vendor has verified compatibility. Also a BIOS update as soon as possible is also recommended. Ryzen has had to have several BIOS updates for compatibility.
 
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Sohom

Sohom

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Mar 6, 2017
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Its just that your processor supports higher clocked ram and most of the 2133 mhz ram are priced same as 2400 mhz, so why not get the higher performing ones that will improve performance rather than just stick with 2133 mhz. But amd ryzen has problems with ram clocked at 3200 mhz,
 
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cjhill44

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Jul 21, 2017
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New RAM stick arrived today.

Installed it and ran memtest again.

0 Errors!

Have since managed to install windows as well.

Thanks for all your help guys, I hope we've found the issue
 
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