My cm600 modem signals look okay?

vensus

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I recently had a sb6190 modem which I took back to best buy in exchange for a netgear cm600. I'm trying to figure out if my modem signal levels have any issues or if they're around where people would expect.

A little background.. My setup use to be (street cable box coax cable -> 3 way splitter -> coax cable into grounding bridge piece -> coax cable to modem)

I was told that my levels have a swing in them and so I was told to try seeing how it would look with out the splitter and without it, the levels are 8-12dbmv, etc. which i guess is a bit on the hot side? so I was told to get a -6db atteunier piece to replace the splitter with, but it keeps everything right around what the splitter was doing already.. Now I'm being told to remove the -6db piece and let it run 8-12dbmv and such, so I'm a bit confused here since I lack the know how of modem signals, etc.

http://imgur.com/OEldGVg

Those are what my levels look like, left is without splitter but using the -6db piece and right is without splitter and without -6db piece. Wondering which setup I should use for now in the mean time before I get a tech to come out and replace our street cable box coax cable with a new one to see if that's what the cause of the swing is.. cause everything else aside from that has been fully replaced with new stuff.
 
Solution
The Ping Plotter image seems to show fairly low average latency, but the DSL Reports image shows high ping response (>160ms) from all servers. You may have just tested at a bad time, but you may want to run that test again to see if you get better results. It may be something to keep an eye on after the cable tech has a look at your line.

BuddhaSkoota

Admirable


Here is a good guide on acceptable cable modem power levels:
http://netgear-us.custhelp.com/app/answers/detail/a_id/24311/~/power-level-guidelines-for-a-netgear-cable-modem-router

There is too much deviation in the downstream power levels between channels with the 6db attenuator in place. The levels look better in the right-side image (without attenuator). Aside from the downstream levels being a little on the high side, they appear to be within acceptable standards.
 

vensus

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Okay I'll let it sit with out the 6db piece then, I was also going to have a comcast tech come out to see if they'll put in a new coax line from the street cable box straight to our house without any between bridge pieces (because cables are too short) to see if they could figure out why the downstream dbmv levels have most channels at certain levels within each other but a few are -3 or -4, etc below what the other channels are running.

Any advice on what to ask this tech to double check and look at, etc? Also thank you for the help so far.
 

BuddhaSkoota

Admirable


Yeah the downstream deviations are definitely a cause for concern and should be corrected. Also, some modems don't handle high power levels as well as others, so that would be something to point out as well. Not sure what else to recommend...other than trying to get a good explanation if the tech can't fix your problems.
 

vensus

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Okay Thanks for the help! I'll let the tech know about all of this and see how it all goes, then report back here with what happened, etc.
 

vensus

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Not sure if you'd know about this as a side issue or not.. but I've been running pingplotter to watch how my ping looks while I play games and noticed that my ping from my computer to the router has spikes once in a while. I have a netgear n900 wndr4500v3 router which is maybe a month old at that and my connection is through cat6 ethernet cables which are brand new as well. Is it a sign of the router being faulty or why would it be doing this?

http://www.dslreports.com/speedtest/19052045

http://i.imgur.com/BhJgM0a.png

I assume what's happening above has nothing to do with anything happening past the router (aka modem or cables leading outside having any effect towards this). I haven't changed any of the routers settings aside from turning QOS off and adding a password to our wifi channel, made sure it's firmware is up to date, etc.
 

BuddhaSkoota

Admirable
The Ping Plotter image seems to show fairly low average latency, but the DSL Reports image shows high ping response (>160ms) from all servers. You may have just tested at a bad time, but you may want to run that test again to see if you get better results. It may be something to keep an eye on after the cable tech has a look at your line.
 
Solution

vensus

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Okay Thanks for the help again! I'll try doing another dsl test and see how that fairs out, then of course I'll test everything again after the tech has come out to see if there's any changes, etc.