Ram issues, anyone willing to trade or offer suggestions for a fix?

Flow483 · Jul 25, 2017

My cvurrent ram is not supported by my motherboard and based on what i have been reading It doesnt look like it will be anytime soon. It has been causing my computer to lag and freeze and just not function the way a 1600 dollar computer should. The ram I am currently using is G.Skill Ripjaws V Series 8GB (2x4) DDR4, F4-2400C 15D-8GVR.. I have opened up many threadds before on how to fix the issue but nothing has done the trick. I have the Ryzen 5 1600 and the B350 tomahwak motherboard. I will trade for worse or any ram that is compatible with my motherboard or will take any suggestions on how to fix.

Thanks

captaincharisma · Jul 25, 2017

instead of trading why don't you just return the ram and get a kit that is on your mobos QVL list?

Supahos · Jul 25, 2017

Very unlikely to be the ram causing lag. Have you updated your bios

Flow483 · Jul 25, 2017

People have told me to update my bios and thats the only thing i haven't done. simply because im nervous to and for some reason its saying it wont fit on my 8gig flash drive. Ill look into the BIOS a bit more and get back to you guys,

Thanks

captaincharisma · Jul 25, 2017

Flow483 :

if it doesn't fit on a fully formatted 8GB flash drive then what you downloaded is not a BIOS file

rgd1101 · Jul 25, 2017

it a new system. do the bios update now. if it brick it, rma it.

Flow483 · Jul 25, 2017

captaincharisma :

Flow483 :

if it doesn't fit on a fully formatted 8GB flash drive then what you downloaded is not a BIOS file

Flow483 · Jul 25, 2017

captaincharisma :

I downloaded it straight from the MSI website. so i know i have the correct download.

Flow483 · Jul 25, 2017

rgd1101 :

What does RMA it mean? its not that new. Ive been dealing with this issue for probably 6 months.. i guess fairly new. Ill have to do the BIOS update and see where that takes me

Flow483 · Jul 27, 2017

Hey guys, so today I updated my BIOS. everything went smoothly, but the problem is not 100% fixed. yes the freezes are happening less but they are still happening. any more suggestions? lol

Thanks in advance

Supahos · Jul 27, 2017

You might consider reinstalling Windows. If your OS crashes randomly at the wrong time (which it sounds like your was) or the ram was acting funny during initial installation it could have goofed your os

Flow483 · Jul 27, 2017

I have already re-installed my windows after the same issue was occuring and nothing changed. will re installing it after the bios update make a difference? im not sure my OS is crashing.. the freeze mainly happens in pubg and rainbow 6.. games like OW and cs go the issue never occurs.

captaincharisma · Jul 27, 2017

Flow483 :

one of the main reasons for BIOS updates is to improve ram compatibility

Flow483 · Jul 27, 2017

would having to much paste under the os cause this.. im literally reaching for anything at this point because its getting really frustrating.

Flow483 · Jul 31, 2017

Looks like I will just have to buy new ram.

James Mason · Jul 31, 2017

Flow483 :

Your RAM has a lifetime warranty, fill out a G.skill RMA form and see if maybe it's just the fact you have a bad stick of RAM.
https://www.gskill.com/en/rma

Flow483 · Jul 31, 2017

I was just playing PUBG and when the game froze I alt tabbed to check my task manager, at that time it said i was using 4,879MB of ram to run that game. obviously causing the problem, not sure if that opens up any new possibilities on why im having this issue.

Flow483 · Jul 31, 2017

James Mason :

Ill look into returning the ram, but i really think its that my ram isnt 100% compatible with my motherboard under the MSI webcite.

James Mason · Jul 31, 2017

Flow483 :

That' shouldn't matter. QVL lists are never absolute. Either your PUBG is leaking memory, or you don't have enough free memory anyways, or you have some slightly bad memory, hence why you should try RMAing it.

Flow483 · Jul 31, 2017

James Mason :

Flow483 :

That' shouldn't matter. QVL lists are never absolute. Either your PUBG is leaking memory, or you don't have enough free memory anyways, or you have some slightly bad memory, hence why you should try RMAing it.

Hey James,

So just saw my PUBG game freeze, and it said i was using 90% of my memory and 4kMB.. does that mean i have some dysfunctional ram?

James Mason · Jul 31, 2017

Flow483 :

it's very possible you're just running out of ram. How much RAM are you using when you're not playing any games? Maybe you need to close some ram hungry programs. 4kMB = 4GBs, so that's half your ram, and if it's at 90% when it crashes it probably tried to go over that amount and then crashed.

PUBG is also an early access buggy game so... it could be the game, but if the crashes are consistent it could be somewhat "your fault".

Also not really sure how you spent $1600 USD and only have 8gbs of ram and an R5 cpu, unless you included things like the monitor, keyboard and mouse in that. Or you're Canadian and Australian and have to pay the much higher prices.

Flow483 · Jul 31, 2017

James Mason :

It was a rough estimation and yes I was including monitors and keyboard. When I am not playing any games the Task Manager is saying I am using 29%. The crashed only happens in PUBG and sometimes Rainbow 6 siege. But when I play cs go or OverWatch i never experience any issues.

James Mason · Jul 31, 2017

Flow483 :

PUBG and R6S are very likely extremely more RAM heavy than CSGO or OW. CSGO and OW both have simple contained maps without much things to keep track of. PUBG has HUGE maps with lots of little objects to track, and R6S has destructible environments to track as well.

Can you maybe take a share a screenshot of your task manager's memory usage performance on idle?
www.imgur.com

Ram issues, anyone willing to trade or offer suggestions for a fix?

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