gigabyte r9 380x g1 gaming issue

gaudi_25

Prominent
Jun 10, 2017
17
0
510
Hello! I have some problems with my graphics card. I bought it a few months ago and after only one month of using it, it started to crash unexpectedly(the screen goes black but the sound and the rest of the system seems to work in the background). This happens anytime(and it doesn't really matter if i am playing a game or not. When I'm playing i need to restart the pc after the crash and before that there is huge frame drop).
I deleted my old drivers(crimson) a few times and switched back to 15.20(this improved it a little). I tried to oc with afterburner(power limit to 20% and fan to 50%). I was a little bit scared of overheating the card so i gave up. I use a DVI cable. At first, I used a vga cable with an adapter to dvi and my resolution used to change frequently, but that's not a problem anymore. Also, I never changed the bios of my gpu.
My specs are:
CPU : Intel Core I5 6500 3,2 ghZ
GPU : R9 380X
RAM : 1x8GB DDR4 2133 Mhz(or 1866 im not sure)
PSU : Super Flower 500W 80PLUS Silver(i think)
MOBO : MSI H110M PRO VD
MONITOR : BenQ GW2270
I think that's all i can say and i really want to solve this problem.




EDIT: I tried to replace it, but the manufacturer told me that the card is ok, and something else is causing the problem. I t could be the motherboard(i dont konw, the pci-e slot could be faulty)

 

gaudi_25

Prominent
Jun 10, 2017
17
0
510
also, i forgot to say that when the crash happens, i hear that sound from that comes from pluging in and out a stick from usb or something like that