Current Pending & Uncorrectable Sectors Count - Can it be fixed? Or Should I buy new HDD?

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Mk56TClaire

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Jul 26, 2017
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Hi,
My HDD is Seagate Pipeline 320GB, not partitioned, 2nd internal HDD. After making backup of a game folder (around 50GB in total) I encountered pauses while listening music, and slow loading when opening files.

And when I updating that game the HDD disconnected itself (not appear in My Computer).
After restarted my PC with Last Good Known Configuration, the computer did a chkdsk(?) by itself and Windows opened as usual.

But when I test it with playing music and video, the pauses (and occasional 'program not responding') appeared again. Some folders, files, and thumbnails also not opened as quick as usual.

Crystal Disk Info screenshot:
eror_by_ebr_kii-dbhrjr6.jpg

http://www.mediafire.com/file/t1bi18u8bqmp11l/eror.jpg
got multiple alarms, Raw Values on C5 and C6 changed from 000000000003 to 00000000000E
Thank God that's not where my OS is located.

Any Solutions? Thanks in advance.
 
Solution
USAFRet
New, used, fake new...whatever.

It is a dying drive. There is no 'fix'.
Replace at your soonest opportunity. Like yesterday.

And at a theoretical "15 months" (assuming you have the receipt) it should still be under warranty.
Run the Seagate diagnostic, see what is says, and start the RMA process.

http://www.seagate.com/support/downloads/seatools/
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Mk56TClaire

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Jul 26, 2017
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Weeks ago my pc froze because the GPU driver conflicted with another driver. Had to hard reset several times because driver conflict happened not only once but multiple times until I uninstalled the scanner driver. Did this (hard resets) can cause the HDD to fail? Although the pc was in state of freezing.
 
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Hardware Brad

Hardware Brad

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Jul 24, 2017
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Typically not no... Usually the worst that will happen is that you may corrupt some windows files and end up having to reinstall windows, but it will not cause the errors that you are getting.

What is happening is that there are sectors on the magnetic disk in the hard drive that are going bad, and can no longer hold data. The hard drive is reallocating these bad sectors so that the operating system knows not to save to these portions of the disk.
 
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dorsai

dorsai

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Nov 23, 2013
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That hard drive isnt really even recommended for desktop PC use by Seagate...it's a very slow drive meant for DVR use. I would pick up a new drive...something with a 32mb ram buffer would be much faster...or even better would be an SSD if you can swing the cost.
 
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Hardware Brad

Hardware Brad

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Jul 24, 2017
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That seems bad. Are you positive that it wasn't a used or recertified hard drive when you purchased it? According to the screenshot, it's been powered on and off 1204 times, and has 28,165 hours.
 
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Mk56TClaire

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Jul 26, 2017
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Yes, I'm sure it was not used. It was installed by technician in repair shop, and before he put it in my computer it was perfectly sealed in its package.

Or could it be caused by PSU? I have to admit my psu is a cheap one.
here's the label http://www.mediafire.com/view/sjite85bi59lv0l/P_20170727_041947_1.jpg
 
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USAFRet

USAFRet

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Mar 16, 2013
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New, used, fake new...whatever.

It is a dying drive. There is no 'fix'.
Replace at your soonest opportunity. Like yesterday.

And at a theoretical "15 months" (assuming you have the receipt) it should still be under warranty.
Run the Seagate diagnostic, see what is says, and start the RMA process.

http://www.seagate.com/support/downloads/seatools/
 
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Solution
Hardware Brad

Hardware Brad

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Jul 24, 2017
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The PSU also should not cause the errors that you're getting. I'm a little leary about that drive you purchased. I've personally never seen a S.M.A.R.T. test lie, not saying it can't happen though, but it shouldn't.
 
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Mk56TClaire

Reputable
Jul 26, 2017
41
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4,530
Here's the test:
SMART check - pass
Short DST - fail, Test Status 10%
Short Generic - pass
Long Generic - fail, Test Status 100%
So it's really no hope. Unfortunately I can't RMA because I live in opposite side of the Earth, so maybe I just buy a new one.

Hmm.. so is there any chance that HDD I bought was a reconditioned one?

Wow I didn't even know about that. What I said to the seller/technician was "I need a 320GB HDD, so please provide me one,"
A little guess but maybe the technician didn't know too.
 
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