New installed gpu black screen

Blinja99

Prominent
Jul 27, 2017
3
0
510
Hello I recently got an MSI 1060 6gb gpu to replace two ones I had (a 560ti and 640) and am running into some issues. After installing the gpu and hooking it up to the monitor I only get a black screen. Now I have an MSI z97gaming 5 motherboard and an evga nex 650g power supply. I've made sure to attach the 8 pin vga power cable and have checked that the card is sitting correctly in its slot with the latch locked in place. I know that there is a signal coming out of the graphics card but it only shows a black screen. If I switch the monitor to the onboard gpu I don't even get a signal. If I uninstall the new gpu and plug in the monitor to the onboard gpu I am able to run everything just without the new gpu. If anyone knows anything about this please help!
 

maxalge

Champion
Ambassador


update your motherboard bios



also are you using an adapter to hook up the gpu to the monitor?
 

Blinja99

Prominent
Jul 27, 2017
3
0
510


The bios are up to date and I am using a dvi cable to attach to the monitor
 

Blinja99

Prominent
Jul 27, 2017
3
0
510
UPDATE: Upon further inspection of the graphics card I discovered three loose screws and one that literally fell out. I also tried it on a friend of mines computer and the same thing happened. I talked with MSI tech support and they recommended returning the product and getting a new one which I will be doing. Thanks for the help.
 

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