Pc crashes while under load

RitoVazan

Commendable
Aug 16, 2016
20
0
1,510
It happens to me everytime I'm playing some games, I play for 30+ minutes and then out of nowhere the game freezes for like 2 seconds and my monitors loose signal. Sound keeps playing normally or in a loop. I have to turn the PC off my holding the power button. I didnt oc. My PC is a hp pavilion 500-202ec with a rx460 gpu.
 
Solution
I would clean out your PC, get all the dust and debris out. Take out your GPU and re-seat it carefully cleaning the PCIE slots as you go. Make sure all cables are plugged in properly. I would use something like the latest version of DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to uninstall then reinstall your GPU drivers. See if that helps at all. If not my guess is a crappy PSU, the ones in pre-built PCs are notoriously bad and cheaply made.

RitoVazan

Commendable
Aug 16, 2016
20
0
1,510


My cpu is at 65 to 68°C and GPU around 60°C while I play and my drivers are up to date.
 

NEmpire95

Reputable
Aug 12, 2015
396
0
4,960


What are the specs of your PC? (i.e. CPU, Power Supply etc.) Does this happen with all games or just one in particular?
 

RitoVazan

Commendable
Aug 16, 2016
20
0
1,510

AMD A10-5700 CPU
300W PSU
GIGABYTE RX 460 4GB GPU
Mothearboard is probably MS-7778 (Not 100% sure)
16GB RAM
WD Blue 1TB HDD

Happens to all games I play (BF4, BF3, Overwatch)

 

NEmpire95

Reputable
Aug 12, 2015
396
0
4,960
You're cutting it pretty close to 300W. I would guess that your PSU can't handle your hardware at full load. I'm guessing you added the video card after you bought the pre-built HP? That GPU uses somewhere around 18w-75w. If it's a pre built I would imagine the PSU isn't great to begin with.
 

RitoVazan

Commendable
Aug 16, 2016
20
0
1,510


Yes I added the GPU after i bought the PC, about 3 months ago, but I haven't had any issues until the last 2 weeks.
 

NEmpire95

Reputable
Aug 12, 2015
396
0
4,960
I would clean out your PC, get all the dust and debris out. Take out your GPU and re-seat it carefully cleaning the PCIE slots as you go. Make sure all cables are plugged in properly. I would use something like the latest version of DDU (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to uninstall then reinstall your GPU drivers. See if that helps at all. If not my guess is a crappy PSU, the ones in pre-built PCs are notoriously bad and cheaply made.
 
Solution

RitoVazan

Commendable
Aug 16, 2016
20
0
1,510


Okay, will try. Thanks for now.
Update: Thank you so much! Everything works fine now.