BSOD caused by Ntfs.sys

kaldres

Prominent
Jul 27, 2017
2
0
520
Afternoon,

I keep getting a BSOD when access network files on a network share. (i.e. \\192.168.1.100)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800C1338D0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Here is a link to the DMP files. I believe its a drive, I updated all the Dell System drivers, just not sure which is specifically causing the issue.

https://starkcarpet.egnyte.com/fl/Um5tmRYdIr

Any help would be greatly appreciated. Thank you.
 
Solution
Guys, it turns out it was the Antivirus. We use Sophos, I uninstalled it and was able to access network shares with no issue.

I am doing a fresh install now.

I also noticed that McAfee was still on the PC even though I thought I had removed it originally.

I am removing that and reinstalling Sophos and hoping that fixes the issue.

kaldres

Prominent
Jul 27, 2017
2
0
520
Guys, it turns out it was the Antivirus. We use Sophos, I uninstalled it and was able to access network shares with no issue.

I am doing a fresh install now.

I also noticed that McAfee was still on the PC even though I thought I had removed it originally.

I am removing that and reinstalling Sophos and hoping that fixes the issue.

 
Solution