Newly Motherboard can't detect my Ethernet cable

Dor5Dor · Jul 27, 2017

hey,

CPU: I5 6600K

Motherboard: Z170m e D3

i just upgraded my motherboard processor and ram, and my pc can't detect my Ethernet cable, but wireless connection works good. i downloaded all the drivers that was needed via the CD and also the newest one from realtek website, still nothing helped, i also tried several fixes from youtube/this site and couldn't find a fix. also the LAN is enabled on the bios, also replaced from windows 7 to windows 10 and same issue.

i used the Ethernet cable daily with my pc before but now its not working on the new motherboard.
not sure if its a problem on the motherboard [defective] or just some shit i really have no idea what to do. also both sides of the Cable [router and PC] Don't show any LED

please help if you have a fix for this thing since i kinda gave up.

Thanks for help and sorry about my English.

Ipconfig /all

Host Name . . . . . . . . . . . . : Dor-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 30-5A-3A-0D-D3-9D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Jwpanz · Jul 27, 2017

You may have a bad cable if you’re not seeing any LED’s. Try using a new cable.

Supahos · Jul 27, 2017

Look in control panel and ensure there isn't a ! Next to the network adapter

Dor5Dor · Jul 27, 2017

Supahos :

the driver is fine, but still no connection

Dor5Dor · Jul 27, 2017

Jwpanz :

forgot to mention i tried 2 cables both don't show led, i used it a day before and it worked good. cable isn't the problem

Dor5Dor · Jul 28, 2017

Ethernet PCI Card Would work well? since the problem is probably on the motherboard plug. tried about every fix that i could find on the internet and nothing really helped. thanks for the help.

Jwpanz · Jul 28, 2017

An Ethernet PCI card should work well as long as the issue is only with your motherboard port.

Dor5Dor · Jul 28, 2017

Jwpanz :

pretty sure the LAN Port is defective. the driver is alright, 2 cables worked great with my last pc. the pc doesn't show any led while i connect the cable to the lan port. sent a message to asus. maybe they have an answer for that.
thank you.

Jwpanz · Jul 28, 2017

They may be willing to replace it under warranty for you. I would ask about that.

Dor5Dor · Jul 28, 2017

asked asus for a replacement/solution, they might gimme a new one and if not ill just get a 10$ Ethernet card i guess.

Dor5Dor · Jul 28, 2017

Before ill get a new ethernet card/wait asus for a answer if The led on the motherboard didn't worked from the start its probably defective?

waiting for few more answer before ill decide what to do.

thanks

Jwpanz · Jul 29, 2017

So far, you have confirmed that your router works and the cables you used work with other computers. This leaves the issue being your Ethernet port on your motherboard.

As long as the board is under warranty Asus should replace it.

Dor5Dor · Jul 29, 2017

Jwpanz :

ye i tried it with my laptop today and everything worked fine. probably the motherboard port. asked asus for a replacement. waiting for an answer.

jimmyEatWord · Jul 29, 2017

if it's a killer LAN you gotta install the specialized software , i mean if it's lagless LAN rather than standard gigabit ethernet

Dor5Dor · Jul 29, 2017

jimmyEatWord :

Can you explain more about this please?

jimmyEatWord · Jul 29, 2017

Dor5Dor :

some gaming motherboards use a killer lan which reduce your lag in games , they have their own drivers and windows sometimes doesn't recognize them. if they're old windows might install the driver if it's the latest build of windows. but if it's fairly new motherboard you have to look for the "killer LAN" drivers ..

Dor5Dor · Jul 29, 2017

jimmyEatWord :

Thanks for the explanation. i used The CD drivers that came with the Motherboard and it didn't worked so i tried to update them. pretty sure its not the case here. but thanks for the help.

Dor5Dor · Jul 31, 2017

OK, after talking with Asus support they told me they cant provide me a replacement/help on my country and the store i bought the Motherboard from
has shitty Warranty,

Anyway i need help decide what Ethernet Card would be The better option i have 2 options on my local store:

TP-Link TG-3468 PCIE
OR
EN-9260TXE Edimax

Thank you.

Jwpanz · Jul 31, 2017

TPLink is a good brand. They were the knock off of DLink but they’ve come a long way.

Dor5Dor · Jul 31, 2017

Jwpanz :

thanks. ill pick the TP-Link then

Newly Motherboard can't detect my Ethernet cable

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