Random crashes with sound bug and sometimes vertical lines

SOLVED: New gpu solved issue!

My PC crashes a lot. Sometimes it can be 2-4 times a day and others nothing at all. The crash it self can happen at any time and lately I've gotten a white screen with a sound bug. Before I had a lot of vertical lines and usually green/black screen with a sound bug as well. Then I would have to hold the power button to shut off the system. The reset button works rarely. When I turn it back on the only problem is that I need to replug my wireless usb adapter each time as well.

I've never really managed to get a crash report but my event log says under critical;
41 Kernel-Power

and somtimes 404 Taskscheduler.

I've tried to doing a clean install of Windows 10 and updating drivers and so on. I've also disabled many sound/audio devices since it I've heard it can cause a bug or something since I somehow have many devices showing.

The reason I ask for help is because im planning on getting a new graphic card because I've read around that it might be the problem. I remember it crashed giving me a warning in windows before but fixed it with drivers I think. Then since I own a good GPU I will gonna put in a lot of money for a new one and if it doesnt solve it then it's hopeless.

Specs:

Windows 10
AMD Radeon R9 200 / HD 7900 Series
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
RAM - 16 GB
Silver power 750watt
NETGEAR WNDA3100v2 N600 Wireless Duel Band USB Adapter


Quick Updates:


1.
It shouldnt be a overheat problem because I can play high demanding games for tens of hours. The crash is 100% random.

CPU core temps are from 32-47 Celcius idle not doing much
GPU temp is 38-44 Celcius idle not doing much

Also stable on around 75 Celcius with Furmark!

2.
I've checked all the cables and found no problems with the connections!

3.
Also when I watch HBO pause it , turn the screen off and back on it's all green so I have to replug the HDMI (Not sure if this also adds more reason to swap my GPU out).

4.
Checked around in my BIOS and Turbo Mode was enabled overclocking the cpu to 3800 and the DRAM somewhat. I have reset BIOS settings and made sure the Turbo Mode is disabled. Now the PC makes almost 0 sound idle. Could this be the problem giving me the random crashes? I will update to see if there occurs any more crashes. (Still crashes :()

5.
Memtest86 Summary:

Time: 3:24:49
Tests passed: 54/54 / 100%

Don't think there is anything with my memory. Could let it go longer but seems goods.

6.
Waiting for my new Corsair HX750i 750W PSU to see if it helps.

7.
New PSU installed. Still crashes!

8.
Tried to underclock my GPU to check if the problem still persists. (Still does)

9.
Ordered ASUS GeForce GTX 1080Ti ROG Strix Gaming. Been running fine for 4 days without crash now. All seems good.
Reply to T-K
47 answers Last reply
More about random crashes sound bug vertical lines
  1. Looks like I'm having the same problem too only problem is when I'm playing my games it crashes I think it some sort of Graphics problem. Just a few minutes ago I was in NFS: rivals (Cop career) came to a Hot pursuit event started it, few seconds later the game Crashes and a white screen shows up.
    Reply to ITsonic
  2. So it might be the GPU who causes problems then? My plan is to get the GeForce GTX 1080 Ti so I just need sources to confirm that my GPU might be the reason for the crashes.
    Reply to T-K
  3. T-K said:
    So it might be the GPU who causes problems then? My plan is to get the GeForce GTX 1080 Ti so I just need sources to confirm that my GPU might be the reason for the crashes.


    Could be but I don't know. But, I made another thread about this and hasn't even answered.

    Games are crashing my windows 7 PC (need Help)
    http://www.tomshardware.com/forum/id-3474286/games-crashing-windows.html
    Reply to ITsonic
  4. I've added some edits to the thread so people can see what I've done. If people have any ideas and that maybe my bios turbo mode was an issue please tell! Will see if the bios settings helped on crash within a day or two.
    Reply to T-K
  5. Crashed again right now! What is wrong? :(
    Reply to T-K
  6. T-K said:
    Crashed again right now! What is wrong? :(


    I wish I knew Congress in one of the mods can help you.
    Reply to ITsonic
  7. Do you have another GPU to test?
    Reply to okcnaline
  8. okcnaline said:
    Do you have another GPU to test?


    I have no other GPU's to try. I did a Furmark stress test tho with 76C stable. No problems happening
    Reply to T-K
  9. okcnaline said:
    Do you have another GPU to test?


    I don't it the GPU I think it's either the PSU or the motherboard. He should call up each manufacturer and tell them about the error message, we have PM each other he has the same problem I have.
    Reply to ITsonic
  10. ITsonic said:


    I don't it the GPU I think it's either the PSU or the motherboard. He should call up each manufacturer and tell them about the error message, we have PM each other he has the same problem I have.


    1) I have seen the same issue on a) my old Sempron laptop and b) another R9 280. It's the same white screen and freeze up. PSU was substituted on the rig with the R9 280; problem still happens. Don't tell me to do that for the laptop. Either way, GPU's old and that causes the issue.

    2) Error code tells NOTHING. Kernel power from what?
    Reply to okcnaline
  11. okcnaline said:
    ITsonic said:


    I don't it the GPU I think it's either the PSU or the motherboard. He should call up each manufacturer and tell them about the error message, we have PM each other he has the same problem I have.


    1) I have seen the same issue on a) my old Sempron laptop and b) another R9 280. It's the same white screen and freeze up. PSU was substituted on the rig with the R9 280; problem still happens. Don't tell me to do that for the laptop. Either way, GPU's old and that causes the issue.

    2) Error code tells NOTHING. Kernel power from what?


    Buddy, we don't even know if he is using a laptop or a Tower PC he should've clarified that his PC was a Laptop or not. Like I said before he needs to change the motherboard or change the PSU and here I found this via Startpage.

    How to fix Windows 10 error Event ID 41 ‘Kernel-Power’
    http://www.tomshardware.com/faq/id-3128570/fix-windows-error-event-kernel-power.html
    Reply to ITsonic
  12. Ok so before we continue to speculate and link bad tutorials.... Also, try reading his first post again, clearly hes not using a laptop.

    Kernel power 41 can be caused by many issues. Calling up every manufacturer of every part of your system is a waste of time. Kernel Power 41 is an error that is caused by the system shutting down abruptly with a loss of power, it's probably NOT the GPU

    The most often causes of it? Failing PSU, failing memory.

    The first thing that should be done is to run memtest86 to test the system memory.

    If it all passes then I would try and get my hands on another PSU to test the system out with. I don't have much confidence in a "Silver Power 750 watt" PSU, its probably junk, and randomly clipping out.

    If, somehow, thats not the problem, then I could believe the theory that maybe the GPU is causing it somehow.
    Reply to Rogue Leader
  13. Rogue Leader said:
    Ok so before we continue to speculate and link bad tutorials.... Also, try reading his first post again, clearly hes not using a laptop.

    Kernel power 41 can be caused by many issues. Calling up every manufacturer of every part of your system is a waste of time. Kernel Power 41 is an error that is caused by the system shutting down abruptly with a loss of power, it's probably NOT the GPU

    The most often causes of it? Failing PSU, failing memory.

    The first thing that should be done is to run memtest86 to test the system memory.

    If it all passes then I would try and get my hands on another PSU to test the system out with. I don't have much confidence in a "Silver Power 750 watt" PSU, its probably junk, and randomly clipping out.

    If, somehow, thats not the problem, then I could believe the theory that maybe the GPU is causing it somehow.


    Yeah like I actually said but also I wouldn't be surprised if the Power Supply going down and then there's the manufacturer it's not a trusted manufacturer I don't think am I right?
    Reply to ITsonic
  14. Rogue Leader said:
    Ok so before we continue to speculate and link bad tutorials.... Also, try reading his first post again, clearly hes not using a laptop.

    Kernel power 41 can be caused by many issues. Calling up every manufacturer of every part of your system is a waste of time. Kernel Power 41 is an error that is caused by the system shutting down abruptly with a loss of power, it's probably NOT the GPU

    The most often causes of it? Failing PSU, failing memory.

    The first thing that should be done is to run memtest86 to test the system memory.

    If it all passes then I would try and get my hands on another PSU to test the system out with. I don't have much confidence in a "Silver Power 750 watt" PSU, its probably junk, and randomly clipping out.

    If, somehow, thats not the problem, then I could believe the theory that maybe the GPU is causing it somehow.


    I ran memtest86 the other day but will do it again very soon to make sure all is good. I might actually buy a new PSU right now. Will make it so much easier for me to connected cables with those new easy ones so will be a win situation anyways. Will update
    Reply to T-K
  15. T-K said:
    Rogue Leader said:
    Ok so before we continue to speculate and link bad tutorials.... Also, try reading his first post again, clearly hes not using a laptop.

    Kernel power 41 can be caused by many issues. Calling up every manufacturer of every part of your system is a waste of time. Kernel Power 41 is an error that is caused by the system shutting down abruptly with a loss of power, it's probably NOT the GPU

    The most often causes of it? Failing PSU, failing memory.

    The first thing that should be done is to run memtest86 to test the system memory.

    If it all passes then I would try and get my hands on another PSU to test the system out with. I don't have much confidence in a "Silver Power 750 watt" PSU, its probably junk, and randomly clipping out.

    If, somehow, thats not the problem, then I could believe the theory that maybe the GPU is causing it somehow.


    I ran memtest86 the other day but will do it again very soon to make sure all is good. I might actually buy a new PSU right now. Will make it so much easier for me to connected cables with those new easy ones so will be a win situation anyways. Will update


    What was the Verdict on the memory test?
    Reply to ITsonic
  16. Memtest86 Summary:

    Time: 3:24:49
    Tests passed: 54/54 / 100%

    Don't think there is anything with my memory. Could let it go longer but seems goods.

    Waiting for my new Corsair HX750i 750W PSU to see if it helps.
    Reply to T-K
  17. Memory looks fine to me.
    Reply to Rogue Leader
  18. T-K said:
    Memtest86 Summary:

    Time: 3:24:49
    Tests passed: 54/54 / 100%

    Don't think there is anything with my memory. Could let it go longer but seems goods.

    Waiting for my new Corsair HX750i 750W PSU to see if it helps.



    Very good Choice T-K That CORSAIR PSU Warranty up to 10 years Good choice.

    Rogue Leader said:
    Memory looks fine to me.


    Rogue it was the PSU the whole time that had to be it.
    Reply to ITsonic
  19. ITsonic said:


    Rogue Leader said:
    Memory looks fine to me.


    Rogue it was the PSU the whole time that had to be it.


    Yes, as I said most of the time its a PSU problem.
    Reply to Rogue Leader
  20. The PSU is now installed , let's hope it sorts out the crashes. Will update!
    Reply to T-K
  21. T-K said:
    The PSU is now installed , let's hope it sorts out the crashes. Will update!


    Well that's good I got My PSU too only Problem is that it didn't fit, so I had to destroy the PSU crew holes on my case for it to fit.After that not one Kernel-Power Critical event has been logged.
    Reply to ITsonic
  22. My computer just crashed. Grayscreen with vertical lines! Im speechless.

    Then it has to be the GPU??
    Reply to T-K
  23. Any way to borrow someones GPU to try it out?
    Reply to Rogue Leader
  24. T-K said:
    My computer just crashed. Grayscreen with vertical lines! Im speechless.

    Then it has to be the GPU??


    Well that's not good if it's not the power supply well it has to be the video card, the CPU or the motherboard everything is on the table for this one.

    I've been doing some searching about what you just gave us looks like it has to do with the RAM itself or may be you had a bad overclock. I suggest that you turn your system's bios to run on optimal settings check your RAM timings it could be that then get back to us.

    I also found some links with people who have a similar problem that you have now

    Please help vertical gray lines
    http://www.tomshardware.com/answers/id-2694587/vertical-gray-lines.html

    Gray Screen Explained (5xxx Series) *Updated w/ Solution*
    http://www.overclock.net/t/650900/gray-screen-explained-5xxx-series-updated-w-solution
    Reply to ITsonic
  25. Rogue Leader said:
    Any way to borrow someones GPU to try it out?


    No, sadly.
    Reply to T-K
  26. ITsonic said:
    T-K said:
    My computer just crashed. Grayscreen with vertical lines! Im speechless.

    Then it has to be the GPU??


    Well that's not good if it's not the power supply well it has to be the video card, the CPU or the motherboard everything is on the table for this one.

    I've been doing some searching about what you just gave us looks like it has to do with the RAM itself or may be you had a bad overclock. I suggest that you turn your system's bios to run on optimal settings check your RAM timings it could be that then get back to us.

    I also found some links with people who have a similar problem that you have now

    Please help vertical gray lines
    http://www.tomshardware.com/answers/id-2694587/vertical-gray-lines.html

    Gray Screen Explained (5xxx Series) *Updated w/ Solution*
    http://www.overclock.net/t/650900/gray-screen-explained-5xxx-series-updated-w-solution



    The memtest was 100% so can't be the ram? but I could try taking out one stick tomorrow and check like the 1st link.

    Also I've read the last one about CPU before and couldnt find the settings in my bio to upper voltage. Such a messy bios. Also I have Intel and not AMD so idk.
    Reply to T-K
  27. Been about 2 days without the crash but then crashed 3 times today. 2 happend just now after each other.
    Reply to T-K
  28. T-K said:
    Been about 2 days without the crash but then crashed 3 times today. 2 happend just now after each other.


    It could be faulty RAM modules on your video card however, just keep the buying a new card option open. Bythe way How long have had that AMD Radeon R9 200 / HD 7900 Series card?
    Reply to ITsonic
  29. ITsonic said:
    T-K said:
    Been about 2 days without the crash but then crashed 3 times today. 2 happend just now after each other.


    It could be faulty RAM modules on your video card however, just keep the buying a new card option open. Bythe way How long have had that AMD Radeon R9 200 / HD 7900 Series card?


    It's almost 5 years old. Didnt realize I got it such a long time ago.
    Reply to T-K
  30. T-K said:
    ITsonic said:
    T-K said:
    Been about 2 days without the crash but then crashed 3 times today. 2 happend just now after each other.


    It could be faulty RAM modules on your video card however, just keep the buying a new card option open. Bythe way How long have had that AMD Radeon R9 200 / HD 7900 Series card?


    It's almost 5 years old. Didnt realize I got it such a long time ago.


    Yeah, I think it's time for you to buy a new card but I know the Exact card name to know what type of card it is. I'm going to send you a link to a program called speccy It should tell you what type of R9 200 you have.

    Speccy
    https://www.piriform.com/speccy

    But, please do test the RAM sticks one at a time and let me know what turns up.
    Reply to ITsonic
  31. ITsonic said:
    T-K said:
    ITsonic said:
    T-K said:
    Been about 2 days without the crash but then crashed 3 times today. 2 happend just now after each other.


    It could be faulty RAM modules on your video card however, just keep the buying a new card option open. Bythe way How long have had that AMD Radeon R9 200 / HD 7900 Series card?


    It's almost 5 years old. Didnt realize I got it such a long time ago.


    Yeah, I think it's time for you to buy a new card but I know the Exact card name to know what type of card it is. I'm going to send you a link to a program called speccy It should tell you what type of R9 200 you have.

    Speccy
    https://www.piriform.com/speccy

    But, please do test the RAM sticks one at a time and let me know what turns up.


    I know the full name. Sapphire Radeon HD 7970 Ghz Vapor X 3GB
    Reply to T-K
  32. T-K said:
    ITsonic said:
    T-K said:
    ITsonic said:
    T-K said:
    Been about 2 days without the crash but then crashed 3 times today. 2 happend just now after each other.


    It could be faulty RAM modules on your video card however, just keep the buying a new card option open. Bythe way How long have had that AMD Radeon R9 200 / HD 7900 Series card?


    It's almost 5 years old. Didnt realize I got it such a long time ago.


    Yeah, I think it's time for you to buy a new card but I know the Exact card name to know what type of card it is. I'm going to send you a link to a program called speccy It should tell you what type of R9 200 you have.

    Speccy
    https://www.piriform.com/speccy

    But, please do test the RAM sticks one at a time and let me know what turns up.


    I know the full name. Sapphire Radeon HD 7970 Ghz Vapor X 3GB



    And you bought this card 5 years ago have tried calling Sapphire to see if they can help? I'm going to try to get Rogue Leader help you out again (if he 'll help out.)
    Reply to ITsonic
  33. It has been in use for about 5 years Yeah.

    Now I've went into Global Overdrive to check if underclocking my card will help.
    On standard the Global overdrive says GPU Clock is on 1100 MHz and Memory clock on 1500 MHz. Im not sure if this is the standard without overdrive.

    What would be a good Mhz on both for underclocking? I've set gpu to 850MHz and Memory to 1050Mhz and added +5 on powercontrol just to see. I don't really need much power from it on games atm and wouldnt hurt to check if it might helps.
    Reply to T-K
  34. T-K said:
    It has been in use for about 5 years Yeah.

    Now I've went into Global Overdrive to check if underclocking my card will help.
    On standard the Global overdrive says GPU Clock is on 1100 MHz and Memory clock on 1500 MHz. Im not sure if this is the standard without overdrive.

    What would be a good Mhz on both for underclocking? I've set gpu to 850MHz and Memory to 1050Mhz and added +5 on powercontrol just to see. I don't really need much power from it on games atm and wouldnt hurt to check if it might helps.


    I'm not a GPU expert so I don't know.
    Reply to ITsonic
  35. If memtest passed 100% before its not the memory. CPUs have like a 0.05% failure rate, its highly unlikely its your cpu.

    A 5 year old GPU, while unlikely is by far the least unlikely cause of the problem. If its a defect and its crashing at any time not just under gaming underclocking it is not going to do anything for you.
    Reply to Rogue Leader
  36. Rogue Leader said:
    If memtest passed 100% before its not the memory. CPUs have like a 0.05% failure rate, its highly unlikely its your cpu.

    A 5 year old GPU, while unlikely is by far the least unlikely cause of the problem. If its a defect and its crashing at any time not just under gaming underclocking it is not going to do anything for you.


    They what it is then the motherboard? I'm all out of ideas here.
    Reply to ITsonic
  37. ITsonic said:
    Rogue Leader said:
    If memtest passed 100% before its not the memory. CPUs have like a 0.05% failure rate, its highly unlikely its your cpu.

    A 5 year old GPU, while unlikely is by far the least unlikely cause of the problem. If its a defect and its crashing at any time not just under gaming underclocking it is not going to do anything for you.


    They what it is then the motherboard? I'm all out of ideas here.


    Its the GPU or the motherboard. I'd say a 5 year old GPU is most likely of the two. I would replace it.
    Reply to Rogue Leader
  38. Rogue Leader said:
    ITsonic said:
    Rogue Leader said:
    If memtest passed 100% before its not the memory. CPUs have like a 0.05% failure rate, its highly unlikely its your cpu.

    A 5 year old GPU, while unlikely is by far the least unlikely cause of the problem. If its a defect and its crashing at any time not just under gaming underclocking it is not going to do anything for you.


    They what it is then the motherboard? I'm all out of ideas here.


    Its the GPU or the motherboard. I'd say a 5 year old GPU is most likely of the two. I would replace it.


    This could be a problem with in a problem, he replaced the old PSU with a new one and the GSOD problem shows up. What if something happens if he replaces the old GPU with a new one and he's PC still goes down. But your right he could try that.

    He should get something like this:
    EVGA GeForce GTX 1050 GAMING, 02G-P4-6150-KR, 2GB GDDR5, DX12 OSD Support (PXOC)
    https://www.newegg.com/Product/Product.aspx?Item=N82E16814487295

    But, I don't know he could be an ATi/AMD person.
    Reply to ITsonic
  39. The GPU runs everything very good but I'm tired of the loud fans and AMD. I guess my plan now is to buy a 1080Ti in september.

    If the problem continues then I have to change motherboard but then it will get kinda tricky I think. Because my motherboard P9X79 LE only support DDR3 and is a 2011-socket. The new 2011 motherboards support DDR4 and is a 2011-v3. So I'm not sure if my CPU will work since it's v3? But my RAM would need upgrade anyways since it's DDR3. So if changing GPU doesnt help.. I would then have to change all the rest if I'm getting it correctly. Anyways hopefully this wont happen
    Reply to T-K
  40. T-K said:
    The GPU runs everything very good but I'm tired of the loud fans and AMD. I guess my plan now is to buy a 1080Ti in september.

    If the problem continues then I have to change motherboard but then it will get kinda tricky I think. Because my motherboard P9X79 LE only support DDR3 and is a 2011-socket. The new 2011 motherboards support DDR4 and is a 2011-v3. So I'm not sure if my CPU will work since it's v3? But my RAM would need upgrade anyways since it's DDR3. So if changing GPU doesnt help.. I would then have to change all the rest if I'm getting it correctly. Anyways hopefully this wont happen

    Well, Most of the 1080 Ti are well Pricey some cost $600-$1,000, not my opinion. But, try buying a card that not too pricey unless you have the cash of course. Check with ASUS to see if the CPU Socket is backwards Compatible With your CPU.
    Reply to ITsonic
  41. Correct a new X99 motherboard in most cases will not support your CPU, and will need DDR4.
    Reply to Rogue Leader
  42. ITsonic said:
    T-K said:
    The GPU runs everything very good but I'm tired of the loud fans and AMD. I guess my plan now is to buy a 1080Ti in september.

    If the problem continues then I have to change motherboard but then it will get kinda tricky I think. Because my motherboard P9X79 LE only support DDR3 and is a 2011-socket. The new 2011 motherboards support DDR4 and is a 2011-v3. So I'm not sure if my CPU will work since it's v3? But my RAM would need upgrade anyways since it's DDR3. So if changing GPU doesnt help.. I would then have to change all the rest if I'm getting it correctly. Anyways hopefully this wont happen

    Well, Most of the 1080 Ti are well Pricey some cost $600-$1,000, not my opinion. But, try buying a card that not too pricey unless you have the cash of course. Check with ASUS to see if the CPU Socket is backwards Compatible With your CPU.


    I've been putting some money off for the 1080Ti already. So i'll just see how it goes from there when I get it in september.
    Reply to T-K
  43. Rogue Leader said:
    Correct a new X99 motherboard in most cases will not support your CPU, and will need DDR4.

    So, he would need a new motherboard, RAM, and an New CPU. Which would cost a pretty penny if I do say so myself?
    T-K said:
    ITsonic said:
    T-K said:
    The GPU runs everything very good but I'm tired of the loud fans and AMD. I guess my plan now is to buy a 1080Ti in september.

    If the problem continues then I have to change motherboard but then it will get kinda tricky I think. Because my motherboard P9X79 LE only support DDR3 and is a 2011-socket. The new 2011 motherboards support DDR4 and is a 2011-v3. So I'm not sure if my CPU will work since it's v3? But my RAM would need upgrade anyways since it's DDR3. So if changing GPU doesnt help.. I would then have to change all the rest if I'm getting it correctly. Anyways hopefully this wont happen

    Well, Most of the 1080 Ti are well Pricey some cost $600-$1,000, not my opinion. But, try buying a card that not too pricey unless you have the cash of course. Check with ASUS to see if the CPU Socket is backwards Compatible With your CPU.


    I've been putting some money off for the 1080Ti already. So i'll just see how it goes from there when I get it in september.


    Ok, keep us update when you buy it.
    Reply to ITsonic
  44. Have ordered ASUS GeForce GTX 1080Ti ROG Strix Gaming. Sadly it has been some issues with my account on the store page so kinda messed their system up :p so have to wait a little until they fix it :l
    Reply to T-K
  45. T-K said:
    Have ordered ASUS GeForce GTX 1080Ti ROG Strix Gaming. Sadly it has been some issues with my account on the store page so kinda messed their system up :p so have to wait a little until they fix it :l


    Ok no problem just wait it out.
    Reply to ITsonic
  46. It's installed and been running fine for 4 days without crash, guess the problem is solved. Now I just need buy a new big 240 cpu watercooler because this small i got is loud af on 3000+ rpm while playing and 2,2k+ idle. Thanks all!
    Reply to T-K
  47. T-K said:
    It's installed and been running fine for 4 days without crash, guess the problem is solved. Now I just need buy a new big 240 cpu watercooler because this small i got is loud af on 3000+ rpm while playing and 2,2k+ idle. Thanks all!

    No problem, Glad to help you let us know if you're still having problems.
    Reply to ITsonic
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