I have been having an issue with my PC lately, my screens, (2 monitors) will freeze along with the computer itself, and it will stay like this untill the computer is powered off by holding the power button down, my fans all stay spinning i dont hear any funky noises or anything from the computer, but when i power the computer back on it seems to be fine again.
No error messages appear and no crash log is made because of this, i have updated my drivers and ran a dscchk and a memory check and both come up fine, with no errors, this seems to only occur while playing blizzard games such as Overwatch or WoW, i dont know if its a coincidence or not but i have yet to have the issue playing steam games likes PubG or ARK.
sometimes i can go hours in the games without this happening sometimes i will get it several times an hour. My computer doesnt feel hot at all, i have not checked actual temperatures, as i don't have or know of a program for that, the computer doesn't feel like its overheating.to the touch and the fans seem to keep it rather cool.
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-Gaming 3
BIOS: BIOS Date: 04/21/15 20:35:13 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16246MB RAM
Page File: 4469MB used, 14207MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_367B1458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12180 MB
Dedicated Memory: 4058 MB
Shared Memory: 8122 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 24M35
Monitor Id: GSM5A50
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
Driver File Version: 22.21.0013.8494 (English)
Driver Version: 22.21.13.8494
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/17/2017 5:00:00 PM, 893456 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5082-11CF-C656-76161BC2DB35}
SSD iam using is Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
That is my computer info i have been searching for weeks trying to find a fix to this without trying to replace everything, would be extremely thankful for any and all ideas
No error messages appear and no crash log is made because of this, i have updated my drivers and ran a dscchk and a memory check and both come up fine, with no errors, this seems to only occur while playing blizzard games such as Overwatch or WoW, i dont know if its a coincidence or not but i have yet to have the issue playing steam games likes PubG or ARK.
sometimes i can go hours in the games without this happening sometimes i will get it several times an hour. My computer doesnt feel hot at all, i have not checked actual temperatures, as i don't have or know of a program for that, the computer doesn't feel like its overheating.to the touch and the fans seem to keep it rather cool.
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-Gaming 3
BIOS: BIOS Date: 04/21/15 20:35:13 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16246MB RAM
Page File: 4469MB used, 14207MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_367B1458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12180 MB
Dedicated Memory: 4058 MB
Shared Memory: 8122 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 24M35
Monitor Id: GSM5A50
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
Driver File Version: 22.21.0013.8494 (English)
Driver Version: 22.21.13.8494
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/17/2017 5:00:00 PM, 893456 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-5082-11CF-C656-76161BC2DB35}
SSD iam using is Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
That is my computer info i have been searching for weeks trying to find a fix to this without trying to replace everything, would be extremely thankful for any and all ideas
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