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Trying to Recover Data from Failing WD Green 2TB HDD (Slave)

Hi All,

I would not post unless I couldn't find an already existing answer to my problem.

My boyfriend has a failing 2TB green WD drive, that when connected, slows down the computer (computer runs fine when it is disconnected), and this drive has some programs installed on it and mainly videos/movies.

This drive does not contain the OS, it is simply being used as a slave (as I believe it is termed). I just wanted to recover the video files (and possibly all the names of the folders to understand what programs need to be reinstalled).

Right now I removed the drive from my boyfriend's computer and connected both the failling drive and a new WD 4TB blue HDD to my computer to try and recover the video files and folder structure (don't care if the programs don't work). This drive does not let me access it, but it appears on my computer as a "Local Disk" . I have tried using TestDisk to restore the MFT (I performed a chkdsk /f /r prior to this and found out the MFT was damaged/corrupt), but it said both MFT and its mirror are bad. I also tried to analyze the partition, but it simply gets to a point where it says the partitions are not recoverable, not giving me any option to repair or anything, only to quit.

I am attempting to image/clone the drive onto another HDD (WD blue 4TB drive), but Acronis True Image continually fails/stops half-way, and I was about to get the WD version of it, but I am skeptical.

In Disk Management the drive appears as healthy (according to it), and it shows up as a primary partition (no x's or anything, but the reality with working with it is obviously a different story).

I have no problems booting my system up or anything, I just want to backup what I can from the failling drive onto the new drive and possibly do data recovery if necessary on the new drive.

Many similar topics post about ddrescue, and I'm not sure I really want to turn my Windows 7 computer into Linux, I just want to image the failing drive that has bad sectors (assuming this is the best way to go to get the files back). If this is the only option left, then I will see what I can do to attempt this.

Any help or insight would be appreciated!!! Hopefully this topic can also help people in a similar situation as me. Also if you need any other information let me know.
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  1. Best answer
    bdove88 said:
    Hi All,

    I would not post unless I couldn't find an already existing answer to my problem.

    My boyfriend has a failing 2TB green WD drive, that when connected, slows down the computer (computer runs fine when it is disconnected), and this drive has some programs installed on it and mainly videos/movies.

    This drive does not contain the OS, it is simply being used as a slave (as I believe it is termed). I just wanted to recover the video files (and possibly all the names of the folders to understand what programs need to be reinstalled).

    Right now I removed the drive from my boyfriend's computer and connected both the failling drive and a new WD 4TB blue HDD to my computer to try and recover the video files and folder structure (don't care if the programs don't work). This drive does not let me access it, but it appears on my computer as a "Local Disk" . I have tried using TestDisk to restore the MFT (I performed a chkdsk /f /r prior to this and found out the MFT was damaged/corrupt), but it said both MFT and its mirror are bad. I also tried to analyze the partition, but it simply gets to a point where it says the partitions are not recoverable, not giving me any option to repair or anything, only to quit.

    I am attempting to image/clone the drive onto another HDD (WD blue 4TB drive), but Acronis True Image continually fails/stops half-way, and I was about to get the WD version of it, but I am skeptical.

    In Disk Management the drive appears as healthy (according to it), and it shows up as a primary partition (no x's or anything, but the reality with working with it is obviously a different story).

    I have no problems booting my system up or anything, I just want to backup what I can from the failling drive onto the new drive and possibly do data recovery if necessary on the new drive.

    Many similar topics post about ddrescue, and I'm not sure I really want to turn my Windows 7 computer into Linux, I just want to image the failing drive that has bad sectors (assuming this is the best way to go to get the files back). If this is the only option left, then I will see what I can do to attempt this.

    Any help or insight would be appreciated!!! Hopefully this topic can also help people in a similar situation as me. Also if you need any other information let me know.


    I don't like your chances. once it fails to that extent, data recovery services would be needed. They would rebuild the HDD to recover what's on the platters
  2. Yikes! Well I actually succeeded in making an .img of the drive using GetDataBack, and now trying to figure out how to do data recovery on it using GetDataBack as well... After making an .img is there anything else I should keep in mind for data recovery?

    EDIT: Just tried to do recovery on the image file and said it found $Volume, and don't see any files? This isn't a good sign....
  3. bdove88 said:
    Yikes! Well I actually succeeded in making an .img of the drive using GetDataBack, and now trying to figure out how to do data recovery on it using GetDataBack as well... After making an .img is there anything else I should keep in mind for data recovery?

    EDIT: Just tried to do recovery on the image file and said it found Volume$, and don't see any files? This isn't a good sign....


    Best of luck.
  4. Thanks! I actually had to take it to a professional in the end, but I'm glad other topics I've read helped me try all that I can on my own :)
  5. Well it seems you tried almost all possible methods to recover data from this failing
    WD.
    I solved a may be similar situation, a long time ago, using Easeus data recovery and recovered a good amount of data from my failing HDD.
    So, I advice you to try it, may be it helps.A tutorial for using Easeus Data Recovery: https://www.youtube.com/watch?v=tTTDI_s6QZU
  6. Ali Fth said:
    Well it seems you tried almost all possible methods to recover data from this failing
    WD.
    I solved a may be similar situation, a long time ago, using Easeus data recovery and recovered a good amount of data from my failing HDD.
    So, I advice you to try it, may be it helps.A tutorial for using Easeus Data Recovery: https://www.youtube.com/watch?v=tTTDI_s6QZU


    Thanks for the advice! I will remember that software if it happens again (hopefully it does not though!!). We have already sent it to a data recovery place, and I was able to negotiate the price in exchange for giving a glowing review hehehe. They won't charge if they can't recover the data so that's also good.
  7. I'm very interested in learning the outcome! I hope you will share with us the company you sent the HD to, and the results of their efforts. I want to learn more about this.
  8. RolandJS said:
    I'm very interested in learning the outcome! I hope you will share with us the company you sent the HD to, and the results of their efforts. I want to learn more about this.


    I just used a local company in the city near me, if you search for "data recovery near me" or something like that in Google you'll find places and can check reviews. Usually what happens is if they cannot recover the data without having to open it up it'll be like $150-$600. You should definitely ask a lot of questions like what methods they use, what are all the costs including the evaluation, shipping costs if they have to ship it out somewhere to get the job done, penalty if you decide you don't want them to recover the data, etc.

    Describe your problem with as much detail as possible because depending on the severity of the damage, they may suggest some things that will make it unnecessarily pricey. One place I called said they would have to send it out and it would be $1000+, so definitely ask multiple places. Just be careful because with too many actual evaluations, my gut tells me a dying hard drive will only die faster as people are toying with it a bit to figure out what their strategy would be. I'd just hope they know what they're dealing with if you mention your HDD is dying.

    The place we went with just told us they recovered all the data with some of the files missing their filenames. They are giving us the option of taking a look at the integrity of the data ourselves before they transfer it over to the new HDD, and if we are not happy with it then there is no charge, which is their policy. Not satisfied in recovering the data, then no charge. I am going to check the data tomorrow, and they promised us a $100 discount if we write a nice review :)

    I'm not sure where you live, but this place is in Sacramento, CA, which isn't too far from Silicon Valley and stuff. We found a lot of data recovery places in the city rather than the small town we live in. I'm sure there are also companies you can call to ship your HDD to them, but I think there will be costs associated with just the shipping to and from your home, even if you decide not to go through with it.

    Hope this helps!
  9. bdove, thanks for such an informative post! I learn from many almost every day. Let us know what happens to your hard-drive, I hope all turns out good.
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